Assertiveness & Self Confidence Training

Assertiveness and self-confidence are fundamental personal and interpersonal skills that can be learned in Kuala Lumpur, Malaysia. Being assertive and self-confident enables you to stand up for your personal rights and express your feelings, principles, interests and thoughts in comfortable, sincere and appropriate ways.

This Assertiveness and Self-Confidence training course delivered by PD Training empowers you to express yourself, in a clear and sensible way, in all of your interactions with other people; whether with family members, friends, colleagues, employers or clients. In this training course, you will gain knowledge on different techniques to communicate in a respectful and assertive approach, without appearing overly ambitious or aggressive.

Individuals who have undergone this training reported that this course has changed their lives.

Join an Assertiveness and Self-Confidence Training Course, or have a trainer come to your workplace anywhere in Malaysia and Kuala Lumpur.

This Assertiveness & Self-Confidence training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Click on the Group Training Quote button or Contact us today for a free quote!

Your Learning Outcomes

In this course you will:

  • Understand what it means to be assertive and self-confident
  • Learn that it's okay to speak up and to stand up for what they believe
  • Gain techniques to confidently express opinions & needs
  • Learn to say 'no' without being rude or seeming disinterested
  • Recognize that you are important and that your opinions are valid and worthy of consideration
  • Learn to identify & eliminate negative thinking and self talk
  • Become a more effective communicator
  • Learn to set achievable goals in line with personal values
  • Discover how to "feel the part", "look the part", "sound the part" and "become the part"
  • Be able to recognize and deal with difficult behaviors in other people
Duration: 1.0 day course Live Online Experts



Reviews

Assertiveness & Self Confidence Training Reviews:

Cisco logo
The trainer was very committed to deliver the content even with time limitation. He was sensitive to the class's response and question and tried his best to answer them.
Cisco
Cisco logo
Thank you for providing the training. It is informative and helpful to understand my personal style and improve from there.
Cisco
Cisco logo
The course content is precisely what I'm looking for. I'm very impressed with the flexibility of the training house and the trainer to customize this one day class to 3 hours power session for us. The group activities are relevant to situations that we sometime face, the short phrases shared by Jack are thoughts provoking, the LDP profile report is a self-discovery for me, it helps me to see my blind spots. Overall, I'm very satisfied with this class, and will recommend this to other functions/regions within Cisco.
Cisco
Curtin University logo
The trainer is good, skillful and give lots of suggestions that might be useful in the workplace.
Curtin University
Petronas logo
sporting trainer and give tips for improvements
Petronas
IDS Medical System logo
The trainer was awesome. Really motivated me in the process. Thanks Jack
IDS Medical System
IDS Medical System logo
the training was good and the trainer did a good job by giving us chance in role play! Good Job Jack
IDS Medical System



Download Course Outline (PDF)

Assertiveness and Self Confidence are two behaviors that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very unfulfilling.

In this Assertiveness and Self Confidence Training Course people learn how to become more willing and able to communicate, share their opinions and get more proactive in shaping their life and interactions with others.

Whether it is learning how to say ‘I believe’, telling yourself ‘it’s Ok to have a try’ or getting better at saying ‘No’, this course will empower you and help you in many aspects of your life.

Course Outline for Assertiveness & Self Confidence Training

See the Live Online tab for the course outline for the live online course

Topic 1
Me, We – Making Your Mark
  • Understanding Self-Confidence
  • Understanding Me
  • Understanding Others
  • Reflection
Topic 2
How We Behave – Thoughts And Responses
  • The good, the bad and the ugly
  • Doubt
  • Realistic Concern and Doubt
  • Projecting Self Confidence
  • Reflection
Topic 3
Communicating With Confidence
  • What you say
  • How you say it
  • Listening
  • Reflection
Topic 4
Self Confidence – Building It And Rebuilding It
  • Building on your Strengths
  • Confidence Spoilers
  • Building Confidence – four areas of focus
  • Workplace Challenges to Self Confidence
  • Reflection
Topic 5
Mastering Assertiveness – When And How To Use It
  • Your Rights
  • Getting over saying ‘no’
  • Ways of Saying No
  • Being Assertive Towards your boss
  • Reflection
Topic 6
We’re All Different – Asserting In A Global World
  • The cultural dimension of assertiveness and self-confidence
  • Social Media and Self-Confidence
  • Reflection
Topic 7
Reflections
  • Create an Action Plan
  • Accountability = Action
 

In-House Training - We’ll focus on what matters most to you and tailor to your context


Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people connecting online, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

PDT Training Management Centre Logo

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Upcoming Live Online Classes

Live Online
3-hour course
11:00 AM - 2:00 PM Asia/Kuala_Lumpur
USD450.00
April 5
Enroll Now
Filling Fast
June 13
Enroll Now
Filling Fast
July 31
Enroll Now
Filling Fast
September 4
Enroll Now
Filling Fast

Download Live Online Course Outline (PDF)

Course Outline for Assertiveness and Self Confidence Training - Online Instructor-led 3hours

Topic 1
Communicating With Confidence
  • What You Say
  • How You Say It
  • Listening
  • Reflection
Topic 2
Self Confidence – Building It And Rebuilding It
  • Building on Your Strengths
  • Confidence Spoilers
  • Building Confidence – Four Areas of Focus
  • Workplace Challenges to Self Confidence
  • Reflection
Topic 3
Mastering Assertiveness – When And How To Use It
  • Your Rights
  • Getting Over Saying ‘No’
  • Ways of Saying No
  • Being Assertive Towards your boss
  • Reflection
 

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Live online interactive session with an expert trainer

Questions:

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
Assertiveness & Self Confidence
Training Course - Lesson 1
What does Self-Confidence mean to you?
  • Assertiveness & Self Confidence Training Course What is assertiveness?
  • Assertiveness & Self Confidence Training Course What is self-confidence?
  • Assertiveness & Self Confidence Training Course The four styles
Assertiveness & Self Confidence
Training Course - Lesson 2
Obstacles to our Goals?
  • Assertiveness & Self Confidence Training Course Types of negative thinking
  • Assertiveness & Self Confidence Training Course Case study
  • Assertiveness & Self Confidence Training Course Personal application
Assertiveness & Self Confidence
Training Course - Lesson 3
Communication Skills
  • Assertiveness & Self Confidence Training Course Listening and Hearing: They aren't the same thing
  • Assertiveness & Self Confidence Training Course Asking questions
  • Assertiveness & Self Confidence Training Course Body language
Assertiveness & Self Confidence
Training Course - Lesson 4
The Importance of Goal Setting
  • Assertiveness & Self Confidence Training Course Why goal setting is important
  • Assertiveness & Self Confidence Training Course Setting SMART goals
  • Assertiveness & Self Confidence Training Course Our challenge to you
Assertiveness & Self Confidence
Training Course - Lesson 5
Feeling the Part
  • Assertiveness & Self Confidence Training Course Identifying your worth
  • Assertiveness & Self Confidence Training Course Creating positive self talk
  • Assertiveness & Self Confidence Training Course Identifying and addressing strengths and weaknesses
Assertiveness & Self Confidence
Training Course - Lesson 6
Looking the Part
  • Assertiveness & Self Confidence Training Course The Importance of appearance
  • Assertiveness & Self Confidence Training Course The role of body language
  • Assertiveness & Self Confidence Training Course First impressions count
Assertiveness & Self Confidence
Training Course - Lesson 7
Sounding the Part
  • Assertiveness & Self Confidence Training Course It's how you say it
  • Assertiveness & Self Confidence Training Course Sounding confident
  • Assertiveness & Self Confidence Training Course Using "I" messages
Assertiveness & Self Confidence
Training Course - Lesson 8
Powerful Presentations
  • Assertiveness & Self Confidence Training Course What to do when you're on the spot
  • Assertiveness & Self Confidence Training Course Using STAR to make your case
Assertiveness & Self Confidence
Training Course - Lesson 9
Coping Techniques
  • Assertiveness & Self Confidence Training Course Building rapport
  • Assertiveness & Self Confidence Training Course Expressing disagreement
  • Assertiveness & Self Confidence Training Course Coming to consensus
Assertiveness & Self Confidence
Training Course - Lesson 10
Dealing with Difficult Behaviour
  • Assertiveness & Self Confidence Training Course Dealing with difficult situations
  • Assertiveness & Self Confidence Training Course Key tactics
Not exactly what you needed? Try other courses in the Personal Development Courses Category