A universal method to problem solving, Lean Six Sigma is a statistical tool and detailed process of interventions that enables companies to identify which business processes aren’t performing as desired, determine the underlying causes of problems, evaluate and improve contributing issues and sustain gains in improvement.

Developed for the manufacturing industry, and established using numerous time-tested current quality measurement theories, Lean Six Sigma is rapidly achieving popularity in the service industry because of the advanced improvements and cost reductions it offers. Whether a company is small or large, provides services or manufactures products, it can profit from the techniques and tools of this Lean Six Sigma Introduction training course.

Lean Six Sigma Introduction Training Courses, full of practical hands-on activities, are run by Lean Six Sigma experts in Kuala Lumpur and Malaysia.

This Lean Six Sigma Introduction training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Contact us today for a quote or enroll now into the next public course date.

Your Learning Outcomes

Obtain a working understanding of Process Management, Six Sigma and Lean

• Know and apply the basic concepts
• Demonstrate use of the terminology

Comprehend daily work as a process-oriented activity

• Understand process inputs and outputs
• Understand process flow and know what determines value add vs. non-value add
• Understand how the processes you are a part of fit into the larger set of processes needed in delivering value to the customer

Perform Process Mapping and characterization

• Create a detailed Process Map of a process you are personally involved in.
• Prioritize significant outputs from the process and quantify their level of performance to requirements.
• Identify inputs and their relationship to the significant outputs.

Perform process improvement activities

• Improve a process you are personally involved in using Process Management, Six Sigma methods and Lean Principles to improve its performance.
• Continue to improve other processes.

Establish control mechanisms and monitoring processes to sustain an existing process and/or any improvements you make.