Microsoft Office 365 Lync Essentials Training Course

Microsoft Lync Online is an online communications software that allows instant messaging, audio and video calls, and online meetings that include sharing your desktop.

This Microsoft Office 365 Lync Essentials training course is ideal for participants who want to learn how to use the online productivity services provided by their Office 365 subscription. This course will get your employees started on the path to using Lync for all your communications. After this program, participants will be able to sign in and out of Lync, build their contacts list, check status, location, and calendar for contacts, and much more!

This training course is now available in Malaysia and Kuala Lumpur.

This Microsoft Office 365 Lync Essentials training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Click on the In-house tab below to generate an instant quote.

Microsoft Office 365 Lync Essentials Training Course
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Learning Outcomes
Course Outline
In-House
Training
  • Learning Outcomes - Microsoft Office 365 Lync Essentials Training Course

    • Sign in and out of Lync
    • Set Lync to start up automatically
    • Build your contacts list
    • Tag or Pin a contact
    • Check status, location, and calendar for contacts
    • Change your status
    • Hide your activity feed
    • Enable privacy mode
    • Send an IM to a contact or a group
    • End a conversation
    • Understand organizer and presenter best practices
    • Share your desktop or a program
    • Open a whiteboard
    • Make a Lync Online Call
    Duration: 1 day course
    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Microsoft Office 365 Lync Essentials Training Course Reviews:


    Microsoft Partner Logo   PD Training is a Microsoft Small Business Silver Partner

    Microsoft Applications Training Courses Reviews:

    Excel 2010 Intermediate

    Philip our Trainer was excellent and extremely helpful and had a lovely manner in which to teach.
    Charlie Bears Australia Pty Ltd

    This was one of the most productive training sessions that I have done in the last 5 years Good content, delivered very well.
    Sun Engineering (Qld) Pty Ltd

    I felt the trainer as very informative and knowledgeable and delivered the session well, I enjoyed the session and gained some well needed knowledge.
    Sun Engineering (Qld) Pty Ltd

    Excel 2010 Introduction

    Appreciated Robbie's ability to involve all participants thru program whilst playing catch-up with those that did not immediately relate to issue.
    Liquor Legends

    MS Excel 2010 Advanced

    Jo Smith was a fantastic trainer. It was a good concept to train just with the staff from our company as there wasn't time wasted trying to accommodate other people/company requirements.
    Fujitsu Australia

    FANTASTIC! I have already recommended you guys to 3 friends who are looking at doing some courses soon!!
    Presence of IT

    Robby was Brilliant! I learnt heaps of new tricks and will definitely be back for another advanced excel course. Thanks again Robby for all your hard work yesterday. I found Pete an excellent trainer with plenty of patience and willingness to share his knowledge. Thank you Pete!
    Mater

    I enjoyed the course and found my attendance to be beneficial.
    ERM Power

    Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
    Civil Aviation Safety Authority

    Robby was a great trainer. I left the course with a lot of great information and I look forward to coming back!
    Cerebral Palsy League of Qld

    The course and service from PD Training was fantastic. I learnt new skills which will be invaluable for my new career. Robby was a fantastic trainer. He kept the course fun and interactive, and was extremely accommodating, if we had further questions. Looking forward to undertaking the Advanced Course.
    Cerebral Palsy League of Qld

    Excel 2010 Advanced

    Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
    Cerebral Palsy League of Qld

    I had a chat to two of the participants from yesterday's Excel training. We didn't discuss the specific questions listed in your survey, but they both said the training was excellent and they definitely gained valuable knowledge from it. They said their trainer (Peter) was an excellent trainer.
    Mater

    The Trainer was excellent - Enthusiastic and knowledgeable and made the training session fun!
    Fujitsu Australia

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    Denise was a fantastic trainer and I thoroughly enjoyed my training
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    Mater

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    I was surprised at how much fun we had, how engaging the trainer was, how much we learnt. The content was well structured and clear, the training notes helpful. Phil was a great trainer - it was a fun day. The manual is very clear and great as a reference tool for future use.
    Kangan Library and Learning Centre

    Philip was a great trainer, very personable and involved.
    Kangan Library and Learning Centre

    Our instructor Phillip was fantastic. He called before the course to get a good understanding of our requirements. On the day he asked the group what their aims were for the training and ensured all these aspects were covered. He managed to make what many of us assumed was a "dry" training day interesting and very practical. It was excellent.
    Kangan Library and Learning Centre

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    Queensland Rail

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  • Course Outline - Microsoft Office 365 Lync Essentials Training Course

    Download Microsoft Office 365 Lync Essentials Training Course Outline

    Foreword:

    Lync Online is Microsoft's premiere online communications software with instant messaging, audio and video calls, and online meetings that include sharing your desktop. Your participants will be well versed in this great tool that will provide a great benefit in their Office 365 usage.

    Office 365 Lync Essentials will get your participants started on their path to using Lync for all your communications. We'll first look at how to sign into Lync Online. Then your participants will learn how to set up Lync to start automatically and configuring their Lync profiles.

    Microsoft Office 365 Lync Essentials Training Course - Lesson 1
    Getting Started
    • Icebreaker
    • Housekeeping Items
    • The Parking Lot
    • Workshop Objectives
    Microsoft Office 365 Lync Essentials Training Course - Lesson 2
    Welcome to Office
    • Signing In to Lync
    • Setting Up Lync to Start Automatically
    • Adding a Picture
    • Signing Out
    • Module Two: Review Questions
    Microsoft Office 365 Lync Essentials Training Course - Lesson 3
    Working with Contacts
    • Searching for People
    • Building Your Contacts List
    • Adding a Contact
    • Tagging or Pinning a Contact
    • Creating Groups
    • Organizing Contacts
    • Module Three: Review Questions
    Microsoft Office 365 Lync Essentials Training Course - Lesson 4
    Working with Presence Indicators
    • About Presence Indicators
    • Changing Status
    • Hiding Activity Feed
    • Changing or Hiding Location
    • Understanding Privacy Relationships
    • Working with Privacy Settings
    • Module Four: Review Questions
    Microsoft Office 365 Lync Essentials Training Course - Lesson 5
    Working with Instant Messaging
    • Sending an Instant Message
    • Sending an Instant Message to a Group
    • Accepting or Ignoring an Instant Message
    • Inviting Another Contact to an Instant Message Conversation
    • Using Emoticons and Formatting
    • Ending a Conversation
    • Module Five: Review Questions
    Microsoft Office 365 Lync Essentials Training Course - Lesson 6
    Working with Online Meetings
    • Starting an Unscheduled Meeting
    • Scheduling a Meeting
    • Changing Access and Presenter Options
    • Joining a Meeting
    • Organizer and Presenter Best Practices
    • Module Six: Review Questions
    Microsoft Office 365 Lync Essentials Training Course - Lesson 7
    Working with the Lync Online Web Scheduler
    • Scheduling a Meeting or Call
    • Sending Invitations
    • Customizing Roles
    • Joining a Meeting
    • Viewing or Editing Meetings
    • Deleting a Meeting
    • Module Seven: Review Questions
    Microsoft Office 365 Lync Essentials Training Course - Lesson 8
    Working with PowerPoint Presentations
    • Working with PowerPoint Presentations
    • Controlling Permissions
    • Changing Presenters
    • Making Annotations
    • Saving a Copy of the Annotated File
    • Module Eight: Review Questions
    Microsoft Office 365 Lync Essentials Training Course - Lesson 9
    Sharing Your Desktop or a Program
    • Sharing Your Desktop
    • Choosing an Open Program to Share
    • Stopping Sharing
    • Changing Control When Sharing
    • Stopping People from Sharing
    • Requesting Control
    • Module Nine: Review Questions
    Microsoft Office 365 Lync Essentials Training Course - Lesson 10
    Collaborating on a Whiteboard
    • Opening a Whiteboard
    • Working with Whiteboard Content
    • Viewing a Whiteboard Privately
    • Closing a Whiteboard
    • Module Ten: Review Questions
    Microsoft Office 365 Lync Essentials Training Course - Lesson 11
    Using Audio and Video
    • Making a Lync Call
    • Making a Video Call
    • Answering or Declining a Call
    • Setting Your Ringtones and Sound Options
    • Making a Conference Call
    • Setting Options
    • Module Eleven: Review Questions
    Microsoft Office 365 Lync Essentials Training Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Review of the Parking Lot
    • Lessons Learned
    • Completion of Action Plans and Evaluations
     

  • In-House Training

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    • Flexible length - sessions as short as 1-hour
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    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

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    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

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    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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