Problem Solving and Decision Making Training Course

Effective decision makers are exceptional individuals who are capable of determining and selecting the best choice from numerous alternatives. Effective problem solvers don’t hide from issues, they thrive in finding solutions where others struggle.

Problem solving and decision making are essential skills for your personal life and career. Each day we are faced with a range of problems and decisions that need a thoughtful and rational reaction. With PD Training’s Problem Solving and Decision Making training course, you’ll learn skills like how to identify options, conducting research, weighing options, applying problem-solving steps and tools, identifying appropriate solutions and making rational decisions based on facts and good judgment.

This training course is now available in Malaysia and Kuala Lumpur.

This Problem Solving and Decision Making training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Click on the In-house tab below to generate an instant quote or enroll now into the next public course date.

Learning Outcomes
Course Outline
In-House
Training
  • Learning Outcomes - Problem Solving and Decision Making Training Course

    This short and dynamic training course is the fastest way to develop skills in effective decision making so that goals can be reached on time every time.

    After completing this course, participants will have learned to:

    • Apply problem-solving steps and tools
    • Analyze information to clearly describe problems
    • Identify appropriate solutions
    • Think creatively and be a contributing member of a problem-solving team
    • Select the best approach for making decisions
    • Create a plan for implementing, evaluating, and following up on decisions
    • Avoid common decision-making mistakes
    • Understand problem-solving
    • Make correct and timely decisions
    • Use problem-solving model and toolkit
    • Use SWOT Analysis
    • Make good group decisions
    • Analyze and select solutions
    • Plan and organize
    Duration: 1 day course
    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Problem Solving and Decision Making Training Course Reviews:

    Derrick (trainer) was awesome, informative, witty, sharp and articulate. I would definitely attend another seminar that Derrick is presenting at.

    Fantastic knowledge and enthusiasm. Had a really good day, was fun, informative and useful both for my professional and personal lives.




  • Course Outline - Problem Solving and Decision Making Training Course

    Download Problem Solving and Decision Making Training Course Outline

    Foreword:

    Correct and timely decision-making can be done using specific techniques and enhanced knowledge of the self and situations. During this Decision Making Training Course, participants receive training in applying problem solving to help decision making, identify appropriate solutions, use creativity, evaluate situations and people, predict outcomes, and more.

    Having a process to work through can take the anxiety out of problem-solving and make decision-making easier. That’s what this two-day workshop is all about.

    Problem Solving and Decision Making Training Course - Lesson 1
    Introduction
    • Icebreaker
    • Housekeeping Items
    • The Parking Lot
    • Workshop Objectives
    Problem Solving and Decision Making Training Course - Lesson 2
    Definitions
    • Defining Problem Solving & Decision Making
    • Problem Identification
    • Eight Essentials to Defining a Problem
    • Problem Solving in Action
    Problem Solving and Decision Making Training Course - Lesson 3
    Making Decisions
    • What it Means
    • Types of Decisions
    • Facts vs. Information
    • Decision-Making Traps
    Problem Solving and Decision Making Training Course - Lesson 4
    Getting Real
    • Pre-Assignment Review
    • Debrief
    Problem Solving and Decision Making Training Course - Lesson 5
    The Problem Solving Model
    • Model Overview
    • Real Problems
    • Debrief
    • Phase One
    • Phase Two
    • Phase Three
    Problem Solving and Decision Making Training Course - Lesson 6
    Case Study
    • The Truck
    • Debrief
    Problem Solving and Decision Making Training Course - Lesson 7
    The Problem Solving Toolkit
    • The Basic Tools
    • The Fishbone
    • Degrees of Support
    • Creative Thinking Methods
    • Brainstorming & Brainwriting
    • Debrief
    • More Methods
    Problem Solving and Decision Making Training Course - Lesson 8
    Developing a Course of Action
    • Decision Information
    • Individual Actions Steps
    • Group Planning
    • Exercise Debrief
    Problem Solving and Decision Making Training Course - Lesson 9
    Swotting Up
    • SWOT Analysis
    • Individual Analysis
    Problem Solving and Decision Making Training Course - Lesson 10
    Making Good Group Decisions
    • Working Toward the Decision
    • Avoiding Fatal Mistakes
    Problem Solving and Decision Making Training Course - Lesson 11
    Analyzing & Selecting Solutions
    • Selecting Criteria
    • Creating a Cost-Benefit Analysis
    • Debrief
    Problem Solving and Decision Making Training Course - Lesson 12
    Planning & Organizing
    • Introduction
    • Follow-Up Analysis
    • Evaluate
    • Adapt, Close & Celebrate
     

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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