Problem Solving and Decision Making Training

In the workplace, you’ll need to make decisions and resolve problems frequently. And while many of your decisions are not so important, some are potentially life changing. So learning how to use effective strategies and tools will help you to make the right decisions at the right time.

The PD Training Problems Solving and Decision Making Training Course provides you with skills such as problem solving techniques and models, organising methods, ways to conduct research, identifying options to achieve accurate decision-making and problem solving.

This highly valuable and effective training course is now available Australia wide including Brisbane, Sydney, Melbourne, Perth, Adelaide, Parramatta, Canberra and Parramatta.

Please click on the Public Class tab below to view our Problems Solving and Decision Making Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Your Learning Outcomes

After completing this course, participants will have learned to:
  • Apply problem-solving steps and tools
  • Analyse information to clearly describe problems
  • Identify appropriate solutions
  • Think creatively and be a contributing member of a problem-solving team
  • Select the best approach for making decisions
  • Create plans for implementing, evaluating, and following up
  • Avoid common decision-making mistakes
  • Make correct and timely decisions
  • Use problem-solving model and toolkit
  • Use SWOT Analysis
  • Make good group decisions

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

Derrick (trainer) was awesome, informative, witty, sharp and articulate. I would definitely attend another seminar that Derrick is presenting at.

Fantastic knowledge and enthusiasm. Had a really good day, was fun, informative and useful both for my professional and personal lives.

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Problem Solving and Decision Making Training Now

Correct and timely decision-making can be done using specific techniques and enhanced knowledge of the self and situations. During this Decision Making Training Course, participants receive training in applying problem solving techniques to help decision making, identify appropriate solutions, use creativity, evaluate situations and people, predict outcomes and more.

Having a process to work through can take the anxiety out of problem-solving and make decision-making easier. By using best practice techniques you can learn to be more effective when problems arise and be more efficient when solving those issues.

Course Outline for Problem Solving and Decision Making Training

After completing this course, participants will have learned to:

Topic 1

Introduction

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Topic 2

Definitions

  • Defining Problem Solving & Decision Making
  • Problem Identification
  • Eight Essentials to Defining a Problem
  • Problem Solving in Action

Topic 3

Making Decisions

  • What it Means
  • Types of Decisions
  • Facts vs. Information
  • Decision-Making Traps

Topic 4

Getting Real

  • Pre-Assignment Review
  • Debrief

Topic 5

The Problem Solving Model

  • Model Overview
  • Real Problems
  • Debrief
  • Phase One
  • Phase Two
  • Phase Three

Topic 6

Case Study

  • The Truck
  • Debrief

Topic 7

The Problem Solving Toolkit

  • The Basic Tools
  • The Fishbone
  • Degrees of Support
  • Creative Thinking Methods
  • Brainstorming & Brainwriting
  • Debrief
  • More Methods

Topic 8

Developing a Course of Action

  • Decision Information
  • Individual Actions Steps
  • Group Planning
  • Exercise Debrief

Topic 9

Swotting Up

  • SWOT Analysis
  • Individual Analysis

Topic 10

Making Good Group Decisions

  • Working Toward the Decision
  • Avoiding Fatal Mistakes

Topic 11

Analyzing & Selecting Solutions

  • Selecting Criteria
  • Creating a Cost-Benefit Analysis
  • Debrief

Topic 12

Planning & Organizing

  • Introduction
  • Follow-Up Analysis
  • Evaluate
  • Adapt, Close & Celebrate
 

4.8/5

from 49 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Problem Solving and Decision Making Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

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