Through our Coaching and Mentoring training course in Kuala Lumpur, new Mentors will learn effective strategies that build trust, rapport and break down the obstacles for growth in their staff.

This Coaching and Mentoring training course will empower you with the behavior, knowledge and skills to help develop and motivate others in a constructive manner. With the use of efficient coaching and mentoring skills, you can help boost an individual or team’s overall performance.

Join a coaching and mentoring training class today, or have a trainer come to your workplace in Kuala Lumpur and Malaysia.

This Coaching and Mentoring training course can be delivered at your premises by one of our expert local or international trainers or live online using our

Click on the Group Training Quote button or Contact us today for a free quote!

Your Learning Outcomes
Coaching and Mentoring Training Course

In this course participants will:

  • Understand the G.R.O.W. model and apply it
  • Learn to set appropriate, effective goals using the S.M.A.R.T. technique
  • Learn how to recognize the current state or reality of an employee's situation
  • Learn to identify coaching and mentoring options for your employees, creating a preliminary plan with action steps
  • Learn how to develop a complete plan, including motivational opportunities to drive accomplishment
  • Understand the importance of building & fostering trust with employees
  • Master the art of giving effective feedback while maintaining trust
  • Recognize & overcome common obstacles that are holding employees back
  • Know when it is the right time to stop coaching an employee
  • Learn to continue to transition an employee to other opportunities for continued growth

 

Duration: 1.0 day course



Reviews

Coaching and Mentoring Training Course Reviews:

It was really good that the 3 to 4 hours we spent talking about the topic and making sure we covered everything to get a good understanding of what we are to achieve when setting goals. Really life examples was also a great way to understand how to adapt the training given.

Club Assist

Great course. I gained a lot of skills and knowledge that are very valuable.

Arc @ UNSW Ltd

The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!

Private Participant




Course Outline
Coaching and Mentoring Training Course

Download Coaching and Mentoring Training Course Outline

Foreword:

In today’s environment of changing technology and evolving organizations in Malaysia, coaching can create a strong competitive advantage. It provides continuous learning and develops people to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource people for the long-term benefit of the organization.

About 6 out of 10 (59%) organizations currently offer coaching or other developmental counselling to their managers and executives, according to a nationwide survey of more than 300 companies conducted by Manchester, a human capital consulting firm. Another 20% of organizations said they plan to offer such coaching within the next year.

Productivity happens when managers can develop strong relationships with their employees. Executive coaching builds the capability of managers to help their employees with the intangible elements of human relationships.  This Coaching and Mentoring Training program will help you turn performance management into a collaborative process that benefits everyone.

Coaching and Mentoring Training Course - Lesson 1
Getting Started
  • Workshop Objectives
Coaching and Mentoring Training Course - Lesson 2
Defining Coaching and Mentoring
  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model
Coaching and Mentoring Training Course - Lesson 3
Setting Goals
  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals
Coaching and Mentoring Training Course - Lesson 4
Understanding the Reality
  • Getting a Picture of Where you are
  • Identifying Obstacles
  • Exploring the Past
Coaching and Mentoring Training Course - Lesson 5
Developing Options
  • Identifying Paths
  • Choosing your Final Approach
  • Structuring a Plan
Coaching and Mentoring Training Course - Lesson 6
Wrapping it all Up
  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated
Coaching and Mentoring Training Course - Lesson 7
The Importance of Trust
  • What is Trust?
  • Trust and Coaching
  • Building Trust
Coaching and Mentoring Training Course - Lesson 8
Providing Feedback
  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development
Coaching and Mentoring Training Course - Lesson 9
Overcoming Roadblocks
  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress
Coaching and Mentoring Training Course - Lesson 10
Reaching the End
  • How to know when you've Achieved Success
  • Transitioning the Coachee
  • Wrapping it all up
Coaching and Mentoring Training Course - Lesson 11
How Mentoring Differs from Coaching
  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship
 
Coaching and Mentoring Training Course - Lesson 12
Wrapping it Up
  • Words from the Wise

In-House Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Coaching and Mentoring Training Course

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Live online interactive session with an expert trainer

Questions:

Live Online Money

MYR100 Discount!

Every Live Online Class Booking Entitles
you to a MYR100 discount on an
in-person public class.
(Discount valid for 18-months)

Instructor Led

Looking for a full-day course in a physical room? Check the calendars in Aus and NZ

No classes scheduled at the moment. Please call PD Training at 1 6299 1479 to discuss your training requirements.

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Not exactly what you needed? Try other courses in the Human Resources Courses Category


Coaching and Mentoring Training
5.00 out of 5 from 5 responses
 
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