The Advanced Skills for Elite Administrative and Executive Assistants training course teaches you how to develop the competency for the advanced skills and flexibility needed to effectively provide a higher level of administrative and executive assistance.
After completing this course, you will have learned the following: how to develop and enhance your social intelligence and flexibility to adapt to the superior’s working style, the capability to represent your manager if necessary, office and people management skills, business writing skills, scheduling skills, effective screening of visitors, incoming calls and reports, the importance of confidentiality and much more.
This highly valuable and dynamic training course is now available in Malaysia and Kuala Lumpur.
This Advanced Skills for PA's and Executive Assistants training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.
Contact us today for a quote or enrol now into the next public course date.
|Advanced Skills for Elite PA's and Executive Assistants||1 day course|
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The best adult learning experience
"Everything was great. I have gained a lot of knowledge. Also, I can improve my routine skills to be better PA."
ICE PETROLEUM ENGINEERING SDN BHD
"The trainer was very well-versed and knowledgeable about the topic of training and it was clear she had done her research into the companies we work for and our respective marketplaces. The most important lesson I learnt at the training was to realign my role to meet the company's objective, rather than an individualistic one which I have to admit was how I approached work when I assumed my new role with the company. It was a positive reminder to understand where my company lies in the marketplace and to know our demography better in order to maximise our sales, and know what our competitive advantage is.
The written and spoken exercises were insightful - the trainer gave constructive, lengthy and detailed feedback for each group. She did not refer to or solely rely on the powerpoint slides, which allowed for the audience to focus on the content of the training session, rather than reading off the screen. Moving forward, it has encouraged me to find out how our company can grow and what our group's goal/vision is, and that has spurred me on to reading up on the company's development plan and allowed me to be more pro-active and supportive in my role. This has been a very effective training session, in order for me to professionally develop in the longer term, rather than concentrating on the short term aspect of my roles and responsibilities."
-Individual Course Participant
"It was great to have a trainer with an EA background who understands the nature and importance of an EA role in an organisation. I enjoyed Lou's stlye of training delivery as it created a safe and open environment for the group to share their knowledge and experiences. Thanks Lou!"
"Very practical course, didn't get bored. Trainer was able to understand the difficulties I was experiencing at work and give me practical tips going forward. Small group was excellent - everybody had chance to speak."
-Sisters of St Joseph
"Anne was great - her enthusiasm and energy was consistent throughout the day, and she really filtered well through her knowledge in order to tailor the workshop to our needs on the day. I found the workshop quite useful and was able to bring back 'new ways of doing things' back to my office."
During this course, participants engage in learning in theory and practice the duties of an administrative assistant. This interactive course includes activities to enhance learning and the development of practical skills.
The course involves the development of skills and knowledge that the job of an administrative assistant demands. These include developing social intelligence, flexibility, management skills, people management skills, business writing skills, and prioritizing tasks.
Advanced Skills for Elite PA's and Executive Assistants - Lesson 1
The Advanced Elite PA and EA
Advanced Skills for Elite PA's and Executive Assistants - Lesson 2
Working with your Manager
Advanced Skills for Elite PA's and Executive Assistants - Lesson 3
Handling Difficult and Demanding People in the workplace
Advanced Skills for Elite PA's and Executive Assistants - Lesson 4
Negotiation with Multiple Managers v’s Tasks, Tasks v’s Manager’s
Advanced Skills for Elite PA's and Executive Assistants - Lesson 5
Managing the Office
Advanced Skills for Elite PA's and Executive Assistants - Lesson 6
Social Media Management
Advanced Skills for Elite PA's and Executive Assistants - Lesson 7
Work – Life Balance
Advanced Skills for Elite PA's and Executive Assistants - Lesson 8
In-House training benefits:
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
1/2 Price Coaching
We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.
org' ment vt. sounds like augment
1. to make greater;
2. to increase impact
Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.
The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.×