Foundation Skills for Elite PA's and Executive Assistants Course in Kuala Lumpur

An Executive Assistant or Personal Assistant is one of the most important employees in a company. An Executive Assistant or Personal Assistant plays a big role in an organization as he or she is the very primary point of contact for internal, external clients and business partners.

He or she performs a wide array of jobs each work day such as following-up communications and schedules, managing meetings and recording important matters. Therefore, the Executive Assistant or Personal Assistant can enhance their personality and job skills through enrolling in the Foundation Skills for Elite PA's and Executive Assistants training course from PD Training.

This Foundation Skills for Elite PA's and Executive Assistants training course enables an Executive Assistant or Personal Assistant to upgrade their skills continuously in order to cope with the most up-to-date technologies, management systems, and improve professional communication skills to converse effectively with all levels of staff. This course presents techniques to become more organized, efficient and well-planned.

This practical training course provides techniques you can really use! We look forward to welcoming you to a class in Malaysia and Kuala Lumpur.

This Foundation Skills for Elite PA's and Executive Assistants training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Download Foundation Skills for Elite PA's and Executive Assistants Outline

Training courses for Administration

Course name	Length	Outline
Advanced Skills for Elite PA's and Executive Assistants	1 day course
Business Etiquette Training Course	1 day course
Computer Basics Foundation Training Course	1 day course
Foundation Skills for Elite PA's and Executive Assistants	1 day course
Foundation Skills for New HR Officers Training Course	1 day course
Meeting Management Training Course	1 day course
Minute-taking Training Course	1 day course
Personal Productivity Training Course	1 day course
Professional Telephone Skills Training Course	1 day course
Time Management Training Course	1 day course

Learning Outcomes

Course Outline

In-House
Training

Learning Outcomes - Foundation Skills for Elite PA's and Executive Assistants

In this course, participants will:
- Become highly organised using smart, efficient systems
- Learn to manage time more effectively & strategically
- Master prioritisation of time, complete all important tasks and help their manager do the same
- Learn highly effective verbal and nonverbal communication techniques
- Become more proactive and empowered in their role
- Learn to communicate more effectively with their manager
- Gain an insight into the importance of caring for themselves
- Learn how to make the most of their 'Team of Two'
Duration: 1 day course

The best adult learning experience

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The best adult learning experience
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PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.
Reviews

Foundation Skills for Elite PA's and Executive Assistants Reviews:

Jess was fantastic, she made us all feel welcomed and we all learned loads. Couldn't have asked for a better trainer or a group of people to do the course with.

-Lend Lease

What an amazing trainer. I very much admire her knowledge, experience and teaching approach. The course exceeded my expectations as it was tailored to each of our individual needs. It was great to have such a small class to share experiences and areas for development. I learnt so much not only from the trainer but also from the other women participating in the course. I would recommend to anyone.

-Count Financial

Great day, picked up on some important things that I was not doing in my workplace and which I am going to be initiating into my position, a great day with interaction, great presenter which certainly makes a difference and keeps you interested.

-Country Fire Authority

Very comprehensive course, the trainer was excellent and very enthusiastic.

-Margan Pastoral Company

I thoroughly enjoyed this course and found it greatly beneficial.

-ANSALDO-STS

It was a very practical and well delivered course which I thoroughly enjoyed. I have taken back some excellent ideas to improve my performance in the workplace. Thanks very much!

-Velocity Energy

I loved that the course was interactive. Annette was an amazing trainer. I would recommend this course to all Assistants within our organisation. I also would like to further developed my career, which means I will be in contact in a few months to look at other course on offer. Regards, Antoinette

-QR National

I enjoyed the course very much. Liked the small group of participants (6).

-Griffith University

Great Course, learnt some very useful tips.

-Stihl Pty Ltd

Many thanks - the experience has been very positive and we would certainly send personnel to your training courses as needed.

-AMES

Clarissa has mentioned the course was fantastic. She really enjoyed the way the course was delivered and has suggested TML use your services in the future.

-Trilby Misso Lawyers

A very smooth process to book the training, and staff were extremely helpful when I enquired about payment. The participant found the course helpful, particularly individual feedback she received from the trainer.

-Australian Tax Office

Found your on-line process to be very user friendly and (assumed) auto generated emails were well timed and useful. Feedback from participant was also very good.

-RACV Royal Pines Resort

More happy clients

Course Outline - Foundation Skills for Elite PA's and Executive Assistants

Download Foundation Skills for Elite PA's and Executive Assistants Outline

Foreword:

In this Foundation Skills for Elite PA's and Executive Assistants Training Course you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.

The practical skills and techniques you will learn in this course will help you support your manager, and present 'your team of two’ as a professional, confidence-inspiring team.

Advanced Skills for Elite PA's and Executive Assistants Training Course

Foundation Skills for Elite PA's and Executive Assistants - Lesson 1 The Effective PA Welcome The skills and attributes of an effective PA/EA Role Defined Reflection	Foundation Skills for Elite PA's and Executive Assistants - Lesson 2 Your winning style and how best to communicate with your Manager Step 1: LDP Review – Communication Evolution Tool Understanding the Counsellor Understanding the Coach Understanding the Driver Understanding the Advisor Step 2: Adapt your Approach to be effective Do’s and Don’ts when interacting with the Counsellor Planning my future Communication strategies with “Counsellor’s” Do’s and Don’ts when interacting with the Coach Planning my future Communication strategies with “Coach’s” Do’s and Don’ts when interacting with the Driver Planning my future Communication strategies with “Driver’s” Do’s and Don’ts when interacting with the Advisor Planning my future Communication strategies with “Advisor’s” Reflection
Foundation Skills for Elite PA's and Executive Assistants - Lesson 3 Set up for Success Your Web of Influence Key Personnel in Depth Template Management (PIT) Personal Information Template Reflection	Foundation Skills for Elite PA's and Executive Assistants - Lesson 4 Working in Sync Email Management Email Etiquette Create the email however direct replies to someone else Manage your inbox Follow the READ principle and stay on top of your email Manage your inbox with Flags and Rules Reflection
Foundation Skills for Elite PA's and Executive Assistants - Lesson 5 Time Management Block out times for your Manager Organised Review and Preparation Times Reflection	Foundation Skills for Elite PA's and Executive Assistants - Lesson 6 Prioritisation to keep you on Track That’s a WRAP – getting it all done on time WRAP Technique Ranking Priorities Anticipating Time for Tasks – using PERT Beyond Goal Setting The SMARTR Framework Writing SMARTR Goals – Template SMARTR Goal Template Additional Tips Goals Deconstructed Reconstruct your SMART goal Reflection
Foundation Skills for Elite PA's and Executive Assistants - Lesson 7 Meetings to run without a Hitch! Meeting Checklist Meeting Checklist Template Agenda Creation Meeting Agenda Template Keep the meeting on time - planned time interrupters Minute Taking that you can understand Composing your Minutes What can you do to help yourself? Reflection	Foundation Skills for Elite PA's and Executive Assistants - Lesson 8 Reflections Create an Action Plan Accountability = Action