PD Training’s Assertiveness and Self Confidence Course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.
In this empowering course, you also learn how to approach both difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” how to use body language effectively, how to express your views and disagreements positively and much more.
This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.
We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.
These courses are facilitated in English, and are open to people from different industries across Australia, New Zealand, Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs see our outcomes in the reviews.
**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!
In this course participants will learn to:
"...loved the fact that we didn't end up going off the power point content but rather brought in issues we were faced with on a personal level within the office..."
"Great course and delivery - very engaging and relevant to the group. :)"
-Iron Mountain
"Thank you for providing a course structure so relevant to our needs- loved the fact that we didn't end up going off the power point content but rather brought in issues we where faced with on a personal level within the office. very much appreciated the relaxed flow which helped me build in my confidence to speak up about what i wanted to get off my chest."
-Iron Mountain
"One of the best presenters I've ever had for a training course!"
"Creates a real positive attitude."
"Good balance between the background to Mindfulness and a bit of time for practice."
-Cenitex
"I thoroughly enjoyed the course, it was great how many activities there were and the role plays really helped reinforce what we had learned."
-Individual Participant
"I really enjoyed the Assertiveness and Self Confidence training yesterday, it was perfectly met my training needs and I (and all the other attendees) came up with an action plan to improve ourselves. I am looking forward to apply the strategies that I learned from the training into practice. Special note on the trainer..she was superb! She was fun and same time she gave us lot of strategies to improve Assertiveness and Self Confidence. Overall training was great."
-Rise Network
"the small group made interaction very personnel and easy, which improved the overall learning and experience."
-Infinitec
"Brilliant training day, Derrick was fantastic and really catered to the individual needs of all of us, using real life examples and terminology that was familiar and relevant to our roles."
-Public Course Participant
"Joseph was a fantastic trainer who was well prepared, knowledgeable and enthusiastic. He was engaging in his delivery and took the time to listen to all the participants. One of the best training I have attended!"
-STARTTS
"I felt that the training course was very interactive and forced me out of my comfort zone, which was exactly what I needed."
-Queensland South Native Title Services Ltd
"The student manual contains information that will be very useful Many thanks for lunch and superb services provided."
-Department of Education - Corporate Information Services
"Derek was very knowledgeable in this subject. It was good to meet other people who have the same issues with self confidence as myself, its good to know your not alone. I feel that I now have some tools that I can use in both my work environment and home environment that I can put to good use to assist with some difficult situations. Thank you for such a great training session."
-LifeTec
"Jill did an awesome job facilitating the session - which wouldn't have been easy given the diversity in the participants and was attentive to everyone's needs."
-BHP Billiton Iron Ore
"The trainer was great. Definitely made the room a comfortable environment to be in and to participate in. I found the course very helpful in bringing to the forefront how I can be more assertive."
-Aurizon
"The course was an eye opener for me. I really learned a lot; and have already started practicing what I need to do at work to be more assertive. I have already run into a situation at work this morning in which I am standing up for myself and not being taken advantage of. I was able to say 'no" without being aggressive."
-QBT
"Anne was a very enthusiastic trainer and led activities and discussions well. I enjoyed being in this training course."
-Qube Ports and Bulk
"The course was useful in providing different ways of thinking through some difficult situation..trainer was friendly, knowledgeable and a great sense of humour :)"
-Capricorn Society
"Really appreciate Jo's time and energy in building rapport with all of us. We had a small group and I felt we were all able to participate and contribute well to each others' learning."
-Australian Bureau of Statistics
"Found the course a lot more interesting then I thought it would be, great class participation, a great group to be a part of. Thank you for the opportunity to attend this well worthwhile course."
-Melbourne Medical School
"Thank you for providing this course! I got a lot out of it and learned some new information and strategies that I can use in personal and professional life."
"I really enjoyed the course and the trainer was very skilled and well presented."
-Carers WA
"This training was the best training that I have attended. Now I have the challenge of putting what I learnt into practice."
-Department of Health and Human Services
"Thoroughly enjoyed the day and the trainer was excellent a covered all topics as relevant for each person attending. I would definitely recommend to my colleagues."
-Justice Health & Forensic Mental Health Network
"This course was one of the best I have ever been on. David was very encouraging and took the time to give extra attention to the areas of concern for the participants. David gave positive, constructive advice and homework activities to reinforce the course material."
-Department of Human Services
"Melbourne participants absolutely loved Siobhan's delivery of the first courses. She had Engineers eating out of her hand and singing which even their manager didn't believe was possible. Everyone arrived back from breaks on time and stayed when the course ran over - this is unheard of before with this group. Bernadette heard this after the first session and so sat in on the second and loved the session and how participants were engaged - she said it was "life changing for her."
"The trainer presented the training very well. She interacted with everyone nicely."
-Telstra
"I found the course very useful, and the presenter Alexandra (Alex) was very welcoming. Alex clearly explained all aspects of the course content and made us feel at ease when discussing topics. I would definitely recommend both the course and Alex to other colleagues."
-Public Sector Commission
"Really good course, the trainer was excellent, and have recommended him to the HR department at work to consider for in-house training opportunities."
-UQ Sport
"It was self-awareness and also knowing other people's personal type at work place. I can use everything learnt from this course. I'd like to attend again after 6months to see how I changed after the first session."
-Hitachi Construction Machinery
"Sanet was wonderful. She give us very insightful and personal care that really helped to unlock some of my previously fixed ideas. I am practicing my" I" statements daily with my kids, so that when I need to be firm in the work place I will be well practiced."
-Individual Course Participant
"The trainer was genuinely enthusiastic with regard to boosting the participants' abilities. I felt well supported and understood during the day. The trainer fostered an open and understanding dialogue with all participants and the training was well tailored to our needs."
-Individual Course Participant
"Ann is a great teacher. I really did learn a lot from her. Today, I am implementing some of her suggestions at work. I will not use negative words and will do my best to speak in an authorative tone and volume."
-QBT
"Assertiveness and self confidence is not something that can be achieved in one day in a group course but this identified areas that can be improved to go away and continue working on."
-Bobby Goldsmith Foundation
"The course really provided me with a positive outlook and provided me with realistic ways to enable me to increase my confidence in both work situations and personally."
-LifeTec
"I like the way the course was presented with enthusiasm, and emphasis on how assertiveness can improve your authenticity, and how to react under certain things, and under certain conditions."
"I participated in similar training at least three times in the past. This one is the best version of the training dedicated to Assertiveness, self-confidence and communication skills. Siobhan is a fantastic professional."
-Telstra
"Excellent course. My Trainer/Team Leader was Jill, and she did a really great job running the course, gave everyone individual attention to suit their needs and delivered the material like a boss. I was originally worried paying so much money for the course, but I applied it during my nightshift work straight after and got results. Simple changes were made to my skill sets and success was the outcome."
-Individual Course Participant
"I really enjoyed the course. Jo, our trainer, was fantastic. The course ware was useful."
-Individual Course Participant
"Great course, providing some great practical tools to build skills."
-Rise Network Inc.
"I felt a lot more confident after leaving that I can be a stronger person. The role playing, even as difficult to do as it was!, really opened my eyes to what I was doing wrong and enabled me to develop an action plan that was clear for me."
-Centacare Whyalla
"David is an excellent trainer with a wealth of practical knowledge and advice."
-Department of Health - Aged Care | Access and Quality Division
"Gina was an amazing trainer her knowledge on this area is great. Even though it was a small group it worked well to get so much one on one training. I got so much out of this and I cant wait to put it to use everyday."
-Construction Industry Training Board
"Thanks Jo. Am already finding myself pausing when I'm faced with negative thoughts. It was such a good day and extremely well delivered."
-Mercy Community Services Inc.
"Excellent training. Jo was a good trainer. I gained a lot of information."
-Individual Course Participant
"Course was good. Great little intimate group so learning was fun and efficient. Joe our trainer was great"
-NSW Nurses & Midwives' Association
"The trainer did a great job presenting the content and getting everyone involved. The day was enjoyable and went really fast. Catering was nice and the training room was the perfect size for our small group. I have learnt so much more about myself and how I work and how to assert myself professionally. Great course would recommend to my peers."
-Struber
"Derrick was great, very enjoyable to listen to and interact with. Unfortunately the course just wasn't what I was expecting."
-eHealth Queensland
"The course content was very good & informative it can be used in every day life & work environment."
-Hollywood Fertility Centre
"Well paced presentation with no pressure of feeling rushed or time to twiddle thumbs. Excellent venue and friendly and knowledgeable trainer. It gave me confidence to return."
-enBIT Skills
"Peter was enthusiastic and instantly generated rapport with the class. As an experienced trainer myself I could see that Peter knew his topic thoroughly. I thoroughly enjoyed the training day, I only wish it was 2 days!"
-Greg Money Training Services
"The course content was very good & informative it can be used in every day life & work environment."
-Hollywood Fertility Centre
"The course was terrific and the trainer was exactly what was needed for this course topic and she provided additional reading material and references to assist."
-Department of Defence
"I found this course very insightful and helping me in my self assertiveness and self confidence journey. The course allowed me to look within myself and helped me identified what issues I'm creating by not being assertive and the tools to become more assertive. Now it is all about practice."
-Teachers Mutual Bank
"Amazing course, highly recommended. The most useful part of the course was being in a way forced stepping out of my comfort zone, this in result really helped develop my confidence and assertiveness."
"Overall the training its self helped me in many ways. It helped me to look at other things in a different perspective. Also it allowed me to acknowledge every little victory that I had achieved each week. This course has helped me realize that I have a lot of confidence in me that I never knew I had. Thank you Peter."
-Programmed Timber Supplies
"I had initial concerns re: the webinar format/venue but found for this kind of course it worked well, i.e. was a lot easier to use chat/hand raising when commenting rather than waiting for a chance to participate."
-ATEM Queensland Region
"The course was very relevant to my work and personal life. Gina facilitated the course really well. She was very patient and made the content flow to ensure that we covered all the work."
-SA Health
"I was very impressed with our trainer. He ensured that all of us participated both in the course and with each other. It was a very positive experience which I really enjoyed."
-Brisbane Catholic Education
"I have participated in a number of professional development training sessions over the years. This learning experience has been the most positive to date. Derek was an insightful and engaging facilitator. His enthusiasm for the topic motivated our small group to engage introspectively to maximise the learning experience. His suggestions were practical and I am inspired to put them into action. Thank you Derek."
-University of Southern Queensland
"This is perfect for people that have little knowledge in Personal Development. I would love to see an intermediate level on the schedule to follow on with."
-SheMoves Dance Fitness Studios
"Jen was very responsive to the different needs of each student, and was very helpful in ensuring aspects of the course were applicable to each students specific needs."
-ACT Block Grant Authority
"Trainer and manual both very good."
-Individual Course Participant
"Very helpful to my everyday work."
"Kate is a great trainer and developed the information in a positive nature."
"The course was overall good."
-CoAct
"I found that the training overall what relevant to my needs, and I would recommend others in my workplace to undertake this training."
-Defence People Group | Department of Defence
"It is always good to update and reinforce learning."
-Australian Federal Police
"I felt this course was very useful I enjoyed listening to the presenter and very clean in his direction."
-Department of Education and Training VIC
"Karen was great, and the course was really helpful."
-SEEK
"Great insight into the workings of the mind verses the physical and emotional outcome ..... we are all very different."
-Blue Star Group
"Teacher had some good stories that related to the course."
"I find the practical part of getting up and talking and then receiving tips on how to improve being most relevant for public speaking."
-Department of Education and Training VIC
"I enjoyed the content and found the course well structured. It was excellent to see Derrick taking the time to listen and learn from each participant. I look forward to attending a freebie down the track :)"
-Uniting Care Queensland
"I found that the trainer was very interactive. Very thoughtful on ways of delivering the training also."
"I found the WISH structure really useful."
PIRSA Fisheries & Aquaculture
"This will help me in my personal life as well as work life. I learnt a lot about myself and how I communicate and how I can be more effective. 1. Its hard to be purposeful when you don't know where you are going. 2. all the body language tips 3. Most Negative behaviour is based on Fear . 'Resolve' the fear first then you will be able to work out the aggression/passive aggressive behaviour. 4. Intention and Impact. And my favourite take away ' saying no to the action and not the PERSON!"
"I think it was great that Sanet tailored her training and communication to the team that were there, and made it a bit lighthearted to get a few laughs out of them. I am definitely recommending my team to do the one day public refresher as I think the training was really beneficial for them. It also has applications for personal lives as well rather than just work impacts."
DNRME
"I don't generally give 10/10 scores on feedback however I found Siobhan very informative, engaging, knowledgeable and approachable. I felt she adjusted the course content to be more relevant to myself and the other participants and her teaching style was very unique and appropriate to the topic of the course. I will definitely be returning for the refresher course within 6 months. Thank you.
Institute of Public Accountants
"The trainer for the day was really great and made the learning a lot easier. I would definitely attend another course with her training as she was the best I've had. The people in the class were also good as we all communicated with each other and got involved with the course 100%"
ANZ
"Siobhan was amazing and very knowledgeable.
Harris HMC
"Anne was an excellent trainer and very open to future communications for guidance - very refreshing and encouraging. This was one of the best structured, facilitated, interesting and educational courses I have participated in, in a very long time. Well done PDT!"
Metcash
"Suzy Berry was just amazing. I feel like I have retained valuable tools that I can start practicing in my work place immediately. I will be recommending this course to my work place. Suzy is one of the best trainers I have experienced. I could not have asked for a more inspirational and informative day."
Individual Course Participant
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
This Assertiveness and Self Confidence Training Course empowers participants with the confidence to be “heard”. You will also learn to develop and enhance techniques to communicate politely and assertively without being considered pushy.
Assertiveness and Self-Confidence Training Courses are delivered by PD Training's via our 3-hour Online Instructor-led platform in Australia, New Zealand, Singapore, Malaysia and Hong Kong..
After completing this course, participants will have learned to:
Topic 1
Communicating With Confidence
Topic 2
Self Confidence – Building It And Rebuilding It
Topic 3
Mastering Assertiveness – When And How To Use It
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
We take care of all of the details, so you don’t have to:
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
Assertiveness & Self Confidence
Training Course - Lesson 1
What does Self-Confidence mean to you?
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Assertiveness & Self Confidence
Training Course - Lesson 2
Obstacles to our Goals?
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Assertiveness & Self Confidence
Training Course - Lesson 3
Communication Skills
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Assertiveness & Self Confidence
Training Course - Lesson 4
The Importance of Goal Setting
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Assertiveness & Self Confidence
Training Course - Lesson 5
Feeling the Part
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Assertiveness & Self Confidence
Training Course - Lesson 6
Looking the Part
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Assertiveness & Self Confidence
Training Course - Lesson 7
Sounding the Part
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Assertiveness & Self Confidence
Training Course - Lesson 8
Powerful Presentations
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Assertiveness & Self Confidence
Training Course - Lesson 9
Coping Techniques
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Assertiveness & Self Confidence
Training Course - Lesson 10
Dealing with Difficult Behaviour
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The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.
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