Advanced Facilitation Skills Training

Great facilitators are always searching for ways to be more effective at presenting to others. This Advanced Facilitation Skills training course can help those who have already mastered the basics of facilitation and are looking for more skills to enhance their presentations.

This intensive 2-day course is intended for experienced facilitators who want to enhance their facilitation skills in working with teams. It helps participants hone their fundamental facilitation skills – whether you are managing more complicated group situations, building agreements, understanding the stages of team development and how to use common process tools to make presentations easier and more productive.

This interactive training course is now available in Malaysia and Kuala Lumpur.

This Advanced Facilitation Skills training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Click on the In-house tab below to generate an instant quote or enroll now into the next public course date.

Your Learning Outcomes

This short and dynamic training course is the fastest way to develop skills in effective facilitation so that goals can be reached on time, every time.

After completing this course, participants will have learned to:

  • Distinguish facilitation from instruction and training
  • Identify the competencies linked to effective small group facilitation
  • Understand the difference between content and process
  • Understand the stages of team development and ways to help teams through each stage
  • Use common process tools to make meetings easier and more productive
  • Define your role in facilitating
  • Establish ground rules
  • Develop content and process
  • Deal with controversial issues and divergent perspectives
  • Develop communication skills
  • Find for common ground
  • Use common facilitation techniques
  • Give effective feedback
  • Understand facilitation vocabulary
  • Deal with difficult people and situations
  • Build sustainable agreements
  • Understand the stages of team development
  • Use analysis tools
Duration: 2.0 day course Live Online Experts


Advanced Facilitation Skills Training Reviews:

"I know I put a lot of 10's for the trainer. Shane really was remarkable."

Envista Pty Ltd


"Would like to commend Jo for his professionalism and for the quality of his teaching and experience, I felt there were one or two more opportunities for him to use a facilitation approach over a teaching approach but overall a good mixture of the two styles with lots of real life tangible examples and demonstrations. Would have been great for me to have one more go at practicing facilitation myself so that I could have a chance to immediately put in place the corrective feedback I was given, because learning by doing is my preferred style. Overall loved the balance of theory and relevance to my own work. I can already see how I will put in place what I have learnt and feel equipped with a huge toolkit of advanced techniques. Would and will certainly recommend this to colleagues and peers. Please feel free to use any of my comments as testimonials."

- Course Participant


"A very enjoyable course, Eric (Trainer) was knowledgeable, engaging and clearly had a passion for the subject material. Would recommend to others."

- Infrastructure Finance and Advisory, ACT Government


"It was a very personalised training and I very much appreciated James' experiences in his previous work life which gave real life examples to the training. The training expanded on my previous facilitation experiences but also gave me new skills and insights into reading people which is what I really wanted. I will recommend PDTraining to my colleagues when others are seeking similar training especially if James is facilitating!"

- Department of State Development


"I thought Josh was excellent at demonstrating engaging and dynamic facilitation...overall, it was very engaging and the Inspire-Educate-Experience-Debrief model was great."

- The National Disability Insurance Agency


"The training was fantastic - Karen was inspiring. She was patient and took the time to ensure everyone understood the concepts explained. thank you."



"Loved the course, would definitely recommend it."



"Joseph was a brilliant trainer and made a big effort to structure the training around our requirements. First time that I've experienced true tailoring of a program to my needs."

- Individual Course Participant


The training was well facilitated. The trainer was successful in gaining a lot of responses from the participants to create the relevant information. A lot of pair, group work and interaction was there.

- Department of Education

"Highly targeted (and therefore valuable) training given that there were only two delegates - Josh managed superbly to balance our individual requirements."

- Parks Victoria


"It was an absolute pleasure meeting and being inspired by Josh. I have already recommended this course to other staff and told them to request Josh as the trainer. Thanks."

- Parliament of Victoria - Information Technology Unit


"Overall, the course was fantastic. Derick was a fantastic facilitator/trainer and the small class size (4 including the trainer) allowed for much in-depth discussion of issues and sharing of experiences. A couple more opportunities to practice what we had learnt would have been good, but the opportunity to have the in-depth discussions was so very valuable. Derick was great at getting us to reflect on our own practices in teaching the course components and to prompt us to discuss our reflections. Thanks!"

- Individual Course Participant


"Louise had a very warm and welcoming style that connected us all and created an open and engaging learning environment. The course was very enjoyable and provided opportunities to learn from other participants in addition to Louise.

- City of Melville


More happy clients .

Download Course Outline (PDF)

Skill development in facilitation is essential for performing expertly. During this deep dive training course in facilitation skills, participants learn to distinguish facilitation from instruction and training, establish ground rules, develop facilitation techniques, give effective feedback, understand the stages of team development, and more.

View or Facilitation Skills Training Course if you need an introduction to facilitating staff.

Course Outline for Advanced Facilitation Skills Training

Topic 1
The Trusted Conductor
  • A Framework for Facilitating with Complexity
  • Group Capacities
  • REACH Review, understand your strengths, recognise other people's styles and needs.
  • Assessing and Convening
  • Reflection
Topic 2
Divergent Thinking
  • Listing Ideas - Brainstorming
  • Small Group Work
  • Individual Writing
  • Gap Analysis
  • Reflection
Topic 3
Convergent Thinking
  • Affinity Diagram
  • Pre-Defined Criteria
  • Straw Votes
  • Gap Analysis
  • Paradigm Shifting
  • Paradigm Shifting Techniques
  • Critical Reasoning
  • Reflection
Topic 4
Arriving at a Decision
  • Decision Rules
  • Decision Rules and High Stakes Decisions
  • Scales of Agreement
  • Reflection
Topic 5
People Management Strategies
  • When and How to Intervene
  • Groupthink
  • Reflection
Topic 6
Facilitating Specific Processes
  • Strategic Planning
  • Process Improvement
  • Force Field Analysis
  • Reflection
Topic 7
  • Create an Action Plan
  • References

In-House Training - We’ll focus on what matters most to you and tailor to your context

Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people connecting online, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

PDT Training Management Centre Logo

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

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Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
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