Facilitation Skills

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Meet Penny PD — your personal guide to create your own development program!

What is the role of a facilitator in an organization in Malaysia? A good facilitator is the one who plans, guides and manages a team event in order to make sure that the team’s objectives are achieved effectively, with clear thinking, full involvement and complete buy-in from every person who is concerned. A facilitator must possess excellent facilitation skills to create better, timelier decisions, promote fairness, and to manage meetings and planning sessions for timely and productive outcomes.

Hence, if you are a team leader who is accountable for guiding a team then this dynamic course is for you!  This Facilitation Skills training course from PD Training teaches practical techniques to enhance your facilitation abilities, so that the team can accomplish a victorious decision, resolution or conclusion. This course is available now in Kuala Lumpur and throughout Malaysia.

Looking for something more advanced? Try the Advanced Facilitation Skills Training Course

This Facilitation Skills training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Click on the Group Training Quote button, or contact us today for a free personalized quote!

Your Learning Outcomes

After completing this course participants will be able to:

  • Define facilitation & identify its purpose
  • Understand the benefits of good facilitation
  • Master the role & focus of a facilitator
  • Differentiate between process & content of a group discussion
  • Learn effective tools for preparing for an effective facilitation session
  • Master techniques for effective facilitation from Tuckman & Jensen's stages of group development (forming, storming, norming & performing)
  • Learn how to help a group reach a consensus and a final solution, by encouraging participation
  • Practice techniques for dealing with disruptions, dysfunctions & difficult people in a group setting
  • Define what interventions are, when they are appropriate and learn how to implement them

4.7/5

from 6 responses
Download PDF Outline Duration: 1.0 Days
Other Training courses for Training, Facilitation & Presentation
Training courses for Training, Facilitation & Presentation
Course name Length Outline Next class
Coaching and Mentoring Training 1.0 day course View schedule
Facilitation Skills 1.0 day course View schedule
Presentation Skills Training 2.0 day course View schedule
Public Speaking Training 1.0 day course View schedule
Train the Trainer Training 3.0 day course View schedule
Mentoring Training 1.0 day course View schedule
Measuring Results from Training 1.0 day course View schedule
How To Deliver Fun, Activity Based Training 0.5 day course View schedule
Advanced Facilitation Skills Training 2.0 day course View schedule

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

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Really loved Kelli's presentation style.

-Uniting Care Community



I got a lot out of the sessions and am grateful for some of the tools that can help me in the future. Thank you very much. the course was relevant to my needs and the trainer was engaging and knowledgeable - never a dull moment and wasn't pushed into doing things or put on the spot. enjoyed the 2 day session and didn't think 'oh no I have another day of this!'

-Office of the Registrar of Indigenous Corporations


Kelli was an excellent presenter/trainer- very knowledgeable and also made the training interesting and enjoyable. I learnt quite a lot through the training and felt very encouraged by Kelli, who was very helpful. I will definitely be passing on good feedback to my organization and contacts.

-Uniting Care Community


Very happy with the training delivery package. Will recommend. Thank you PD. Good material that will be useful in my role.

-Pacific National


I liked the structure of the course. Wasn't too formal.

-Browns Plains State School


I enjoyed this course. I found it simple but very informative. thanks.

-De Poi Consulting


Very happy with the learning style, contact and interaction from the facilitator.

-QMI Solutions


We want more! please come back and do some more work with smaller groups.

-QMI Solutions


Our trainer was excellent. She tailored the day to our particular needs, and she was very flexible - allowing us extra time to discuss issues of most relevance to us. She was engaging and very adept at making people feel very comfortable talking about themselves and issues in a way that work colleagues might find difficult ordinarily. I cannot recommend her highly enough as a trainer.

-Department of Environment and Resource Management


Presentation of the training was to a very high standard!!! Very impressed!

-Department of Environment and Resource Management


Practical application in the course, scenarios and discussions were spot on. The instructor/facilitator lead by example throughout. Haven't looked at the student manual. I thought the trainer was excellent.

-Biota Holdings


I found the group exercises ("lost in a blizzard" and passing the ball in 2s) were very effective in illustrating the concepts of teamwork and SMART.

-Biota Holdings


Very helpful application ideas to help make our presentations more professional and poignant.

-Smartsalary


Feel very grateful to have had the opportunity to have one on one training with Rini who was very knowledgeable, and thorough in meeting my specific needs.

-Western Australian Institute


An Excellent course that reinforced facilitation skills and the highly experienced trainer taught using real life relevant examples.

-TAL – Life Insurance


The second half of the course was exactly what I was after. My needs were a little different than the rest of the class, but our trainer, Jack, took the time to make sure all my questions were answered. It was a very powerful and fulfilling day. A five star day...!

-Empire Aubusson Rugs

More happy clients

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Facilitation Skills Now

Register Now Group Booking Quote

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness, and creating easy decision making, proper facilitation can help any organization in Malaysia to make better decisions and create better environments for staff creativity and productivity.

Learn key skills like what is the role of a facilitator, the difference between process and content, effective tools that can be used, bringing the group to a consensus and much more.

This Facilitation training course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings, training courses or brainstorming sessions and team building events.

Looking for something more advanced? Try the Advanced Facilitation Skills Training Course

See the Live Online tab for the course outline for the live online course

Course Outline for Facilitation Skills

After completing this course, participants will have learned to:

Topic 1

The Peaceful Warrior

  • The Role and Purpose of Facilitating
  • The Limits of Facilitation
  • Qualities of Effective Facilitation
  • REACH Review – Facilitation Preferences
  • Reflection

Topic 2

Just Add People and Stir

  • The Ideal World
  • The Real World
  • Reflection

Topic 3

Trusting in the Process

  • Preparation
  • Starting Off
  • The Middle Bit
  • The End Bit
  • I Never Agreed to That! (keeping records)
  • Reflection

Topic 4

Making Decisions

  • Tell Me Again, Why are We Here?
  • Divergent and Convergent Thinking
  • Building Consensus and Inclusive Solutions
  • Reflection

Topic 5

Maximising Interaction

  • Exercising Control
  • Encouraging Participation
  • Dealing with Challenges
  • Reflection

Topic 6

Virtual facilitation

  • Preparation
  • Technology
  • Maintaining Engagement
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action
  • References

4.7/5

from 6 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Facilitation Skills Now

Register Now Group Booking Quote

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save
Purchase the microlearning bundle

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

Not exactly what you needed? Try other courses in the Training, Facilitation & Presentation Courses Category