"Anger is an acid that can do more harm to the vessel in which it is stored than to anything on which it is poured."

Mark Twain, American author

Most people in Malaysia experiences anger from time to time. It is a healthy emotion, normally experienced by almost anyone. However, it can quickly become unhealthy and detrimental if not understood and controlled. Uncontrolled anger harms your reputation, destroys your relationships with colleagues or clients, limits your opportunities and even damages your health.

This Anger Management training course is one of the best ways to help you become aware of the causes of your anger, what triggers that unhealthy anger and the behavior patterns which lead to anger. By attending this course you will be provided effective techniques for controlling and overcoming your anger, how to avoid situations that create frustration and how to demystify this intense emotion.

We welcome you to an Anger Management training course delivered in Kuala Lumpur and Malaysia.

This Anger Management Workshop training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Click on the Group Training Quote button or Contact us today for a free quote!

Your Learning Outcomes
Anger Management Training Course

In this course participants will:

  • Gain a better understanding of anger and the natural anger cycle
  • Gain insight into the "fight or flight" response that triggers anger
  • Understand the realities of anger
  • Learn about helpful and unhelpful ways of dealing with anger
  • Master strategies for gaining control of anger in all situations
  • Discover some productive ways of "blowing off steam"
  • Learn how to improve home and work life by managing anger better
Duration: 1.0 day course



Reviews

Anger Management Training Course Reviews:

"The useful parts gained from the training are teamwork, understand yourself better, and avoid conflict as much as you can."

Sakura Ferroalloys Sdn Bhd

 

"Overall, the training met the objective."

Sakura Ferroalloys Sdn Bhd

 

Helen, our trainer demonstrated excellent communication and people skills. her interaction with all of the MULBA-GNALI men's group was outstanding. Very well done!
IBN Tom Price
Emma was very professional and made a course I was forced to do very enjoyable she was great! Emma deserves a pay rise!!!
SS Certifications
Willingness to meet our individual needs as an employer (i.e. agreeing to our method of payment, offering a report regarding our nominated employee's attendance at training etc.) made my job a lot easier, and the supervisor of the employee very happy with the service. Thank you.
Brisbane City Council
I found that the entire course was extremely helpful and better than I had expected , I do recommend this course for all walks of life.
Individual Public Class participants
I feel a new start for me in controlling my Anger and my life. Thank you Adrienne.
Individual Public Class participants
The moment the trainer told us he used to have an anger management problem himself, was the moment I felt at ease straight away. It helped to have someone who could empathise with us. The trainer kept the momentum going, stuck to his timelines (breaks etc.) and covered the content he wanted to.
Individual Public Class participants
The trainer, for my course Michaela, made me feel very comfortable, an relaxed. I felt I could talk to her about anything, which is very rare for me to feel like that. she was amazing, regards Ty.
Individual Public Class participants
I would like to compliment the facilitator - Emma, Emma is a consummate professional her delivery of the course was second to none I cannot speak high enough of how impressed I was with Emma, Her demeanour, communication and attitude made the day very enjoyable, I would definitely use the services of PD training, especially if Emma was to facilitate the course.
Individual Public Class participants
I found the course beneficial for my particular circumstances, it also gave me the tools required to build better relationships
Individual Public Class participants



Course Outline
Anger Management Training Course

Download Anger Management Workshop Course Outline

Foreword:

Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively.

This Anger Management Training program, delivered by PD Training in Malaysia, will help teach participants how to identify their anger triggers and what to do when they get angry.  Learn key anger management techniques, ways to de-stress and tips on balancing anger with positivity.

 

Anger Management Training Course - Lesson 1
Getting Started
  • Pre-Assignment Review
  • Workshop Objectives
Anger Management Training Course - Lesson 2
Understanding Anger
  • The cycle of anger
  • Understanding fight or flight
  • Common myths about anger
Anger Management Training Course - Lesson 3
Do's and Don'ts
  • Unhelpful ways of dealing with anger
  • Helpful ways of dealing with anger
Anger Management Training Course - Lesson 4
Gaining Control
  • A word of warning
  • Using coping thoughts
  • Using relaxation techniques
  • Blowing off some steam
Anger Management Training Course - Lesson 5
Separate the People from the Problem
  • Objective vs. subjective language
  • Identifying the problem
  • Using "I" statements
Anger Management Training Course - Lesson 6
Working on the Problem
  • Using constructive disagreement
  • Negotiating tips
  • Building consensus
  • Identifying solutions
Anger Management Training Course - Lesson 7
Solving the Problem
  • Choosing a solution
  • Making a plan
  • Getting it done
Anger Management Training Course - Lesson 8
Personal Plan
  • Understanding hot buttons
  • Identifying your hot buttons
  • A personal anger log
Anger Management Training Course - Lesson 9
The Triple A Approach
  • Alter
  • Avoid
  • Accept
Anger Management Training Course - Lesson 10
Dealing with Angry People
  • Understanding the energy curve
  • De-Escalation techniques
  • When to back away and what to do next
Anger Management Training Course - Lesson 11
Pulling it All Together
  • Process overview
  • Putting it into action
 
Anger Management Training Course - Lesson 12
Wrapping Up
  • Words from the Wise
  • Parking Lot
  • Action Plans and Evaluations

In-House Training We’ll focus on what matters most to you and tailor to your context


Delivery Options for In-house training

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Embed Learning A great training course is only the beginning to lasting change.

To help you get lasting change from training we engage your participants

Before training

Pre course activity & chat with the trainer about personal learning goals

During training

At the course conclusion participants are encouraged to add an action plan and select an accountability buddy

After training

  • Participants can access course materials and extension content + more
  • If they picked an accountability buddy, they will have that meeting as well

We welcome your participants for Refresher Training on our public classes at no cost for 12-months (subject to availability)

All made easy via our orgmenta participant app

More ways we can help achieve lasting change include:

1. Make it Stick Packs - 6 months of 10-15 minute activities to run at meetings

Designed to be easy to use for Team Leaders, Managers, Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course.

When you choose this option, we provide your nominated Learning Champions with a 90-minute session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand alone lunch 'n' learn sessions.

Make it Stick packs are available for all PDT Signature Series courses.

2. Follow-Up Coaching by our Trainers

Our Trainers can come back onsite and run coaching and reinforcment sessions for your team members. These sessions are most commonly 90-minutes long, and are designed to help people share and collaborate, helping them gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change.

Our purpose is to deliver lasting impact, and we believe this is a powerful step in achieving lasting change, so to encourage you to give your people that extra opportunity to really see change, if you book a follow up session within 90-days of the original course date, we’ll come back onsite for 1/2 price.

3. Physical Products - visual reminders to keep key concepts alive

Many of the 'aha' moments in courses can come from the increased awareness of ourselves and our colleagues, these come through the REACH Profiles that is integrated into many of our courses.

The insights lead us to better recognise our tendencies and strengths, understand how to be more mindful of adapting to the needs and preferences of our team and our customers.

The insights are put into practice by appreciating the benefits of our diversity and either learning to adapt or implementing a strengths-based management approach.

We have a great range of high quality products that can keep these impactful moments top of mind back in the workplace.

REACH to my Team
Visualizer / Reminder

The REACH Team Visualizer/Reminder can be used in multiple ways in both training and in the office. When displayed in a high traffic area REACH will be kept top of mind. Below are guidelines for use of the REACH Team Visualizer / Reminder which is also in downloadable format.

The REACH Team Visualizer / Reminder comes in two sizes of A0 841 x 1189 mm and A1 594 x 841 mm and is made from a sturdy 5mm corflute.

REACH to my Team Visualizer / Reminder guidelines for use

  • For this activity the simplest way to plot all participants on the REACH Grid is by generating TEAM Insights Report from the REACH Ecosystem which will give the position of everyone participating.
  • Place the REACH Team Visualizer / Reminder on a flat surface, preferably a wall, where it is clearly visible. Ask participants to mark their REACH position on the grid with a sticky dot. Recommend that participants put their initials on the sticky dot so they can easily locate themselves later. Each person’s REACH can revealed one at a time in a group activity. This allows for everyone to identify the dynamic that they will have with each other. Are they in the same quadrant or are the polar opposites? How do they "REACH" each other?
  • When you construct this activity with participants who have not seen their REACH score, they begin to develop a sense of self-awareness and their blind spots as well as of those around them.
  • The REACH Team Visualizer / Reminder is a powerful way to keep Team Dynamics and REACH alive. It can be revisited on a regular basis, people can be added, removed or moved by simply adding, removing or moving dots.
Download REACH Team Dynamic Visualiser guidelines

Keep it Alive
REACH Cubes

REACH Cubes are designed to build empathy and grow an appreciation for thinking differently. They encourage productive and positive interactions in the workplace, workshop or personal development sessions. They can be used in any creative way to grow REACH and below we have provided two recommended activities for use. The REACH Cubes pack comes with 4 REACH Cubes one representing each REACH Quadrant. Each REACH Cube is 7.5 cm squared and are made from durable EVA Foam.

Keep it Alive REACH Cubes Activity 1 – Thinking Outside the Square

When people are participating in activities during REACH workshops, training or personal development sessions provide each participant with a REACH Cube and ask them to complete the activity or interaction Thinking and Behaving based on what REACH Cube was provided to them.

Are they the Advisor focused on detail and doing?

or a Coach focused on People and Action?

This brings a whole new level of empathy building and appreciation for the strength of thinking differently.

Keep it Alive REACH Cubes Activity 2 – Grow Your REACH in your space

After REACH has been introduced using the REACH Training continue to keep REACH alive in the workplace by providing each person with a set of 4 REACH cubes to take back to their work space.

Personal REACH and the REACH of their colleagues can be grown by using these cubes on a regular basis with these great ideas:

The Desk Stack:

Stack your REACH Cubes on your desk and on top of the stack place the cube that is reflecting your current REACH zone. Ensure that you have the side that says “Thanks for dropping by, right now I am in my __________ quadrant” facing outward so those approaching your work space know how you are feeling and acting at that current time. This is designed to help those around you recognise different behaviours/responses they may or may not receive from you based on the situation and REACH zone.

Think Before I Act:

Use your REACH Cubes to be mindful of your interactions with others. Whilst interacting use the cubes to review your behaviours and actions. Take up the cube of the quadrant you currently feel you are in and review these sides: Think before I act: Is this what I need to be right now? Flip the cube over to the side of the profile overview and think about the style in which you are Communicating, Conflict-handling, Delegating etc. Is this what you need to be to REACH the person you are interacting with? If not find the REACH Cube that best suits the situation and maximises your REACH with that person and use the profile overview to help guide your interaction.

Download REACH Cubes Activity File

Learn to REACH
Labels

Learn to REACH Labels are a great low-cost substitute for the REACH Caps or REACH Cubes or the more physically interactive REACH Floor Mat. They work well in small and large team activities and can be used as a quick way to identify how others act and think through a different quadrant that is not theirs. They can learn to appreciate the different communication, conflict handling, delegating, planning and learning styles of others and through this increase their REACH.

The REACH Labels are made of a high quality fabric sticky labels that are designed to last all day training sessions.

These work well after training when stuck to people’s monitors or workstations.

View all of the REACH Training and reinforcement products Here
Not exactly what you needed? Try other courses in the Personal Development Courses Category


Anger Management Workshop
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