Creative Problem Solving Training

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Meet Penny PD — your personal guide to create your own development program!

Problems arising within organizations in Malaysia rarely go away by themselves; instead they have a tendency to worsen if not managed effectively. Therefore, any staff member will benefit from understanding how to identify the roots of the problems and apply the necessary tools and techniques to solve the issue as quickly as possible. If you want to improve the problem solving skills of your employees, enroll them in a Creative Problem Solving training course.

This Creative Problem Solving training course from PD Training concentrates on the principle that solutions are always achievable for any problem. This course will provide participants a comprehensive and practical understanding of the steps involved to identify the problem, to analyze the cause of the problem, create and apply the solution and to solve most kinds of problems in the workplace.

Join a Creative Problem Solving training class today, or have a trainer come to your workplace in Kuala Lumpur and Malaysia-wide. 

This Creative Problem Solving training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Click on the Group Training Quote button or Contact us today for a free quote!

Your Learning Outcomes

In this course participants will: 

  • Understand the complete process of creatively solving a problem.
  • Learn some key questions to ask when gathering information about a problem  
  • Take home tools to effectively determine what 'the problem is'
  • Learn to write concrete problem statements
  • Discover idea-generating tools like affinity diagrams, word chaining, the box method, the Looking through a different Lens & the blink method
  • Learn to evaluate potential solutions against specific criteria like a cost/benefit analysis or group voting
  • Learn to perform a final problem analysis and then select a solution
  • Understand the why's & how's of refining & re-refining a solution shortlist
  • Learn how to identify the tasks & resources necessary to implement a solution
  • Understand how to evaluate & adapt solutions to reality

4.5/5

from 15 responses
Download PDF Outline Duration: 1.0 Days
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PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

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Mike did a great job. The team enjoyed themselves and took some useful tips & tricks on board.
Nexus

 

"Generally good course providing various methods to define problems, generate solutions, and select the most optimal option for implementation."

"Some new techniques learned when solving a problem."

BHP Billiton

 

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Creative Problem Solving Training Now

Register Now Group Booking Quote

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This Creative Problem Solving workshop in Kuala Lumpur will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.

Course Outline for Creative Problem Solving Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Workshop Objectives

Topic 2

The Problem Solving Method

  • Introduction to Six-Step Process
  • Problem Definition
  • Information Gathering
  • Generating Possible Solutions
  • Analysing the Solutions
  • Selecting the Best Solution(s)
  • Planning the Next Course of Action

Topic 3

Information Gathering

  • Understanding Types of Information
  • Identifying Key Questions
  • Developing Criteria

Topic 4

Problem Definition

  • Identifying the Problem
  • Determining the Scope
  • Writing the Problem Statement

Topic 5

Brainstorming Basics

  • Creating a Creative Space
  • Setting the Ground Rules
  • Generating Ideas

Topic 6

Generating Solutions - Part One

  • Logistical Solutions
  • Using Affinity Diagrams
  • Word Chaining

Topic 7

Generating Solutions - Part Two

  • Using the Box Method
  • Using the Looking through a different Lens
  • Using the Blink Method

Topic 8

Evaluating Solutions

  • Developing Criteria
  • Using Cost/Benefit Analysis
  • Group Voting

Topic 9

Selecting a Solution

  • Doing a Final Analysis
  • Facts vs. Intuition
  • Refining and Re-Refining the Shortlist

Topic 10

Planning your Next Steps

  • Identifying Tasks
  • Identifying Resources
  • Evaluating and Adapting

Topic 11

Recording Lessons Learned

  • Planning the Follow-up Meetings
  • Celebrating Successes
  • Identifying Improvements
 

Topic 12

Wrapping Up

  • Words from the Wise
  • Parking Lot
  • Action Plans and Evaluations

4.5/5

from 15 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Creative Problem Solving Training Now

Register Now Group Booking Quote

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save
Purchase the microlearning bundle

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

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