Emotional Intelligence (EQ) for Professionals Training Course

The Emotional Intelligence (EQ) For Professionals training course teaches you how to develop your emotional intelligence or your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace, and much more.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

This dynamic training course is available now throughout Malaysia and Kuala Lumpur.

This Emotional Intelligence (EQ) training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Contact us today for a quote!

Learning Outcomes
Course Outline
In-House
Training
  • Learning Outcomes - Emotional Intelligence (EQ) for Professionals Training Course

    After completing this course participants will have learned how to:

    • Define Emotional Intelligence (EQ)
    • Identify the benefits of emotional intelligence
    • Learn the four core skills required to practice emotional intelligence
    • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
    • Read associated verbal and nonverbal communication
    • Successfully communicate with others in a non-verbal manner
    • Verbally communicate with others
    • Interpret and manage your emotions
    • Master tools to regulate and gain control of one’s own emotions
    • Articulate your emotions using the right language
    • Balance optimism and pessimism
    • Effectively impact others
    • Relate emotional intelligence to the workplace
    • Use the concepts and techniques in the workplace
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience

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    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.

    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Emotional Intelligence (EQ) for Professionals Training Course Reviews:

    "The course content is precisely  what I'm looking for. I'm very impressed with the flexibility of the training house and the trainer to customize this one day class to 3 hours power session for us. The group activities are relevant to situations that we sometimes face, the short phrases shared by Jack are thought provoking, the LDP profile report is a self-discovery for me, it helps me to see my blind spots. Overall, I'm very satisfied with this class, and will recommend this to other functions/regions within Cisco."

    "The case study and role playing helps to reinforce learning through hands-on application."

    "The trainer was very committed to deliver the content even with time limitation. He was sensitive to the class's response and question and tried his best to answer them."

    "I like the personal style and EIQ report very much as it let me know where is my current status and in order to success in the career, what is the area that i need to change."

    "Thank you for providing the training. It is informative and helpful to understand my personal style and improve from there."

    Cisco

     

    Cisco logo
    The trainer was very committed to deliver the content even with time limitation. He was sensitive to the class's response and question and tried his best to answer them.
    Cisco
    Cisco logo
    Thank you for providing the training. It is informative and helpful to understand my personal style and improve from there.
    Cisco
    Cisco logo
    The course content is precisely what I'm looking for. I'm very impressed with the flexibility of the training house and the trainer to customize this one day class to 3 hours power session for us. The group activities are relevant to situations that we sometime face, the short phrases shared by Jack are thoughts provoking, the LDP profile report is a self-discovery for me, it helps me to see my blind spots. Overall, I'm very satisfied with this class, and will recommend this to other functions/regions within Cisco.
    Cisco
    Curtin University logo
    The trainer is good, skillful and give lots of suggestions that might be useful in the workplace.
    Curtin University
    Petronas logo
    sporting trainer and give tips for improvements
    Petronas
    IDS Medical System logo
    The trainer was awesome. Really motivated me in the process. Thanks Jack
    IDS Medical System
    IDS Medical System logo
    the training was good and the trainer did a good job by giving us chance in role play! Good Job Jack
    IDS Medical System



  • Course Outline - Emotional Intelligence (EQ) for Professionals Training Course

    Download Emotional Intelligence (EQ) for Professionals Training Course Outline

    Foreword:

    Healthy Emotions + Clear Thinking + Appropriate Action = High EQ

    Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the style of individuals and adjust your communications accordingly. 

    This one day training course is useful for anyone who leads or works with other people, no matter what size the organization. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy and also include interpersonal skills.

    Participants will learn to develop and implement these competencies to enhance their relationships in work and life by increasing their understanding of social and emotional behaviors, and learning how to adapt and manage their responses to particular situations. 

    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 1
    EQ - A Passing Fad?
    • The Power of Emotions
    • The Limbic System
    • Useful Models of Emotional Intelligence
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 2
    I Feel therefore I Am
    • Tuning in to your own emotions
    • Johari Window
    • Self-Control
    • Resilience
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 3
    The Emotions of Others
    • Interpersonal skills
    • Social Awareness and Empathy
    • Emotions and Culture
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 4
    Emotions @ Work
    • Influencing Others
    • Having difficult conversations
    • Dealing with change
    • Toxic Workplaces and Emotional Intelligence
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 5
    The Dark side
    • Manipulation
    • Emotional Honesty
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 6
    Leading and Emotions
    • Leadership and Emotional Intelligence
    • Emotional Agility
    • Cultivating EI in organisations
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 7
    Reflections
    • Create an Action Plan
    • Accountability = Action
    • References

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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Not exactly what you needed? Try other courses in the Personal Development Courses Category

 
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