Positive and negative feedback must be given at the right time and place using the appropriate tools and techniques. Feedback, if provided properly, encourages the receiver to improve performance, reduce errors, develop positivity and increase loyalty to the organisation.

The PD Training Giving Constructive Feedback Training Course provides valuable knowledge and skill development which will allow you to give feedback that boosts the performance and attitude of your employees.

This highly valuable and effective training course is now available throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra, Parramatta and Perth.

Please click on the Public Class tab below to view our Giving Constructive Feedback Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Your Learning Outcomes
Giving Constructive Feedback Training Course

After completing this course, participants will have learned to:

  • Explain why feedback is essential
  • Use non-verbal messages
  • Interpret the speech and actions of people
  • Apply a framework for providing formal or informal feedback
  • Use descriptive language in delivering feedback
  • Describe six characteristics of effective feedback
  • Probe effectively
  • Stay neutral and rational
  • Be descriptive for easy understanding
  • Listen, accept and change
  • Provide feedback in real situations
  • Understand feedback definitions and terminology
  • Speak clearly
  • Use communication strategies
  • Understand the characteristics of effective feedback
  • Receive feedback graciously
  • Test the waters through role playing
Duration: 0.5 day course



Reviews

Giving Constructive Feedback Training Course Reviews:



Department of Defence logo
Our course convenor was excellent. David was responsive and flexible, adapting his course to our particular needs and he was enaging and knowledgeable. I would highly recommend this course to colleagues.

-Department of Defence


More happy clients



Course Outline
Giving Constructive Feedback Training Course

Download Giving Constructive Feedback Training Course Outline

Foreword:

This Giving Constructive Feedback Training Course helps participants develop skills in providing structured feedback for effective and lasting improvements. During this training course, participants receive training in using communication strategies, providing feedback in real situations, applying a framework for formal and informal feedback and much more.

 

The extensive course helps develop essential skills in delivering constructive feedback that positively impacts an individual and the company.

 

Giving Constructive Feedback Training Course - Lesson 1
Getting Started
  • Icebreaker
  • Pre-Assignment Review
  • Workshop Objectives
Giving Constructive Feedback Training Course - Lesson 2
Definitions
  • Food for Thought
  • When Feedback is Needed
Giving Constructive Feedback Training Course - Lesson 3
Speaking Clearly
  • Being Descriptive
  • Staying Neutral
Giving Constructive Feedback Training Course - Lesson 4
Communication Strategies
  • Basic Skills
  • Probing
  • Non-Verbal Messages
  • Interpretation Exercise
Giving Constructive Feedback Training Course - Lesson 5
Characteristics of Effective Feedback
  • Six Characteristics
  • Formal Feedback Framework
  • Informal Feedback Framework
  • State Your Case
Giving Constructive Feedback Training Course - Lesson 6
Receiving Feedback Graciously
  • Receiving Feedback Graciously
Giving Constructive Feedback Training Course - Lesson 7
Testing the Waters
  • Scenario One
  • Scenario Two
  • Scenario Three
Giving Constructive Feedback Training Course - Lesson 8
Wrapping Up
  • Words from the Wise
 

In-House Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Giving Constructive Feedback Training Course

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Live online interactive session with an expert trainer

Questions:

Live Online Money

MYR100 Discount!

Every Live Online Class Booking Entitles
you to a MYR100 discount on an
in-person public class.
(Discount valid for 18-months)

Instructor Led

Looking for a full-day course in a physical room? Check the calendars in Aus and NZ

No classes scheduled at the moment. Please call PD Training at 016 299 1479 to discuss your training requirements.

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Not exactly what you needed? Try other courses in the Human Resources Courses Category

 
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