Giving Constructive Feedback Training Course

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Positive and negative feedback must be given at the right time and place using the appropriate tools and techniques. Feedback, if provided properly, encourages the receiver to improve performance, reduce errors, develop positivity and increase loyalty to the organisation.

The PD Training Giving Constructive Feedback Training Course provides valuable knowledge and skill development which will allow you to give feedback that boosts the performance and attitude of your employees.

This highly valuable and effective training course is now available throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra, Parramatta and Perth.

Please click on the Public Class tab below to view our Giving Constructive Feedback Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Learning Outcomes
Course Outline
  • Learning Outcomes - Giving Constructive Feedback Training Course

    After completing this course, participants will have learned to:

    • Explain why feedback is essential
    • Use non-verbal messages
    • Interpret the speech and actions of people
    • Apply a framework for providing formal or informal feedback
    • Use descriptive language in delivering feedback
    • Describe six characteristics of effective feedback
    • Probe effectively
    • Stay neutral and rational
    • Be descriptive for easy understanding
    • Listen, accept and change
    • Provide feedback in real situations
    • Understand feedback definitions and terminology
    • Speak clearly
    • Use communication strategies
    • Understand the characteristics of effective feedback
    • Receive feedback graciously
    • Test the waters through role playing
    Duration: 0.5 day course


    Giving Constructive Feedback Training Course Reviews:

    Department of Defence logo
    Our course convenor was excellent. David was responsive and flexible, adapting his course to our particular needs and he was enaging and knowledgeable. I would highly recommend this course to colleagues.

    -Department of Defence

    More happy clients

  • Course Outline - Giving Constructive Feedback Training Course

    Download Giving Constructive Feedback Training Course Outline


    This Giving Constructive Feedback Training Course helps participants develop skills in providing structured feedback for effective and lasting improvements. During this training course, participants receive training in using communication strategies, providing feedback in real situations, applying a framework for formal and informal feedback and much more.


    The extensive course helps develop essential skills in delivering constructive feedback that positively impacts an individual and the company.


    Giving Constructive Feedback Training Course - Lesson 1
    Getting Started
    • Icebreaker
    • Pre-Assignment Review
    • Workshop Objectives
    Giving Constructive Feedback Training Course - Lesson 2
    • Food for Thought
    • When Feedback is Needed
    Giving Constructive Feedback Training Course - Lesson 3
    Speaking Clearly
    • Being Descriptive
    • Staying Neutral
    Giving Constructive Feedback Training Course - Lesson 4
    Communication Strategies
    • Basic Skills
    • Probing
    • Non-Verbal Messages
    • Interpretation Exercise
    Giving Constructive Feedback Training Course - Lesson 5
    Characteristics of Effective Feedback
    • Six Characteristics
    • Formal Feedback Framework
    • Informal Feedback Framework
    • State Your Case
    Giving Constructive Feedback Training Course - Lesson 6
    Receiving Feedback Graciously
    • Receiving Feedback Graciously
    Giving Constructive Feedback Training Course - Lesson 7
    Testing the Waters
    • Scenario One
    • Scenario Two
    • Scenario Three
    Giving Constructive Feedback Training Course - Lesson 8
    Wrapping Up
    • Words from the Wise

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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