Overcoming Objections Sales Training Course

Effective sales people know exactly how to overcome common sales objections and don’t take them personally. They are always prepared for sales objections and maintain composure despite the situation. They are aware of their competitors’ strengths and weaknesses, as well as the strengths and weaknesses of their products or services, and use this data when overcoming sales objections.

This Overcoming Objections Sales training course will help you understand the factors contributing to customer objections, define the different objections, learn how to overcome objections with a set of specific strategies, gain effective techniques for deflating objections and closing the sale and much more!

This training course is now available in Malaysia and Kuala Lumpur.

This Overcoming Objections Sales training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Click on the In-house tab below to generate an instant quote or enroll now into the next public course date.

Learning Outcomes
Course Outline
In-House
Training
  • Learning Outcomes - Overcoming Objections Sales Training Course

    By the end of this course, participants will:

    • Understand the factors contributing to customer objections
    • Define the different objections
    • Learn how to overcome objections with a set of specific strategies
    • Practice the different strategies for overcoming objections
    • Learn how to dig up the "real reason" behind objections
    • Learn effective techniques for deflating objections & closing the sale
    • Gain the confidence to handle objections and sell more
    Duration: 1 day course
    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Overcoming Objections Sales Training Course Reviews:

    Very impressed with what I learnt from the day. Scott was awesome & I enjoyed the day so much. Helped me out in so many ways that I am really looking forward to the next session. Have already put some of the skills Scott taught me to work.
    Public Class Participant

    More happy clients




  • Course Outline - Overcoming Objections Sales Training Course

    Download Overcoming Objections Sales Training Course Outline

    Foreword:

    Everyone who works in sales will run into sales objections. From retail employees on the sales floor to sales executives, people at every level of the business need to learn how to overcome sales objections. With the right training, it is possible to turn objections into opportunities. Investing in sales objection training will help improve sales and the company’s bottom line.

    Overcoming Objections Sales Training Course - Lesson 1
    Getting Started
    • Pre-Assignment Review
    • Action Plans and Evaluation
    Overcoming Objections Sales Training Course - Lesson 2
    Three Main Factors
    • Skepticism
    • Misunderstanding
    • Stalling
    Overcoming Objections Sales Training Course - Lesson 3
    Seeing Objections as Opportunities
    • Translating the Objection to a Question
    • Translating the Objection to a Reason to Buy
    • Case Study
    Overcoming Objections Sales Training Course - Lesson 4
    Getting to the Bottom
    • Asking Appropriate Questions
    • Common Objections
    • Basic Strategies
    • Case Study
    Overcoming Objections Sales Training Course - Lesson 5
    Finding a Point of Agreement
    • Outlining Features and Benefits
    • Identifying Your Unique Selling Position
    • Agreeing with the Objection to Make the Sale
    • Case Study
    Overcoming Objections Sales Training Course - Lesson 6
    Have the Client Answer Their Own Objection
    • Understand the Problem
    • Render It Unobjectionable
    • Case Study
    Overcoming Objections Sales Training Course - Lesson 7
    Deflating Objections
    • Bring up Common Objections First
    • The Inner Workings of Objections
    • Case Study
    Overcoming Objections Sales Training Course - Lesson 8
    Unvoiced Objections
    • How to Dig up the “Real Reason”
    • Bringing Their Objections to Light
    • Case Study
    Overcoming Objections Sales Training Course - Lesson 9
    The Five Steps
    • Expect Them
    • Welcome Them
    • Affirm Them
    • Complete Answers
    • Compensating
    Overcoming Objections Sales Training Course - Lesson 10
    Do's and Don'ts
    • Do's
    • Don’ts
    Overcoming Objections Sales Training Course - Lesson 11
    Sealing the Deal
    • Understanding When It’s Time to Close
    • Powerful Closing Techniques
    • The Power of Reassurance
    • Things to Remember
    Overcoming Objections Sales Training Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Lessons Learned
     

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
Not exactly what you needed? Try other courses in the Sales Training Courses Category

 
shadow
Orgmenta logo
Pre-Class Activities | Always Available Courseware | On Demand Support

org' ment vt. sounds like augment

1. to make greater;

2. to increase impact

Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

×
Trusted Supplier
Privacy Policy - Terms & Conditions
© 2013 - 2018 PD Training SDN. BHD.