Do you want to know what your client’s body language is telling you? Are you aware of what your body language is communicating to others? Body language is a universal medium of non-verbal communication and aids in reinforcing and adding credibility to what you are saying. Reading non-verbal signals can be even more important when selling in cross-cultural situations. You’ll learn the essential concepts of understanding body language by attending the Reading Body Language Sales training course from PD Training.
This course will help participants to understand body signals and facial expressions, how to use mirroring and matching techniques to build rapport, how to control and alter your body language signals and use them to build an enhanced personality, create better relationships and ultimately get more sales.
This training course is now available in Malaysia and Kuala Lumpur.
This Reading Body Language Sales training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.
Click on the In-house tab below to generate an instant quote or enroll now into the next public course date.
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|Writing Winning Proposals Training||1.0 day course||View schedule|
|Sales Training for Call Centers Training||1.0 day course||View schedule|
|Overcoming Objections Sales Training||1.0 day course||View schedule|
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|Call Center Training: Sales and Customer Service Training for Call Centers||3.0 day course||View schedule|
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After completing this course, participants will have learned to:
During the course, participants learn to understand the nuances of body language so that they can read it expertly, and also alter their own body language to create specific impacts on others. This comprehensive course includes knowledge and skill development in improving communication, understanding gestures, decoding personality types using body language knowledge, and building rapport.
Reading Body Language Sales Training Course provides participants with all the necessary tools to understand their own and others’ unconscious body expressions to gain an insight into behavior and personality.
Reading Body Language Sales Training Course - Lesson 1
Reading Body Language Sales Training Course - Lesson 2
Mirroring & Leading
Reading Body Language Sales Training Course - Lesson 3
Reading Body Language Sales Training Course - Lesson 4
Monitoring Your Posture
Reading Body Language Sales Training Course - Lesson 5
Give Me Some Space!
Reading Body Language Sales Training Course - Lesson 6
Reading Body Language Sales Training Course - Lesson 7
What's Your Face Saying?
Reading Body Language Sales Training Course - Lesson 8
Reading Body Language Sales Training Course - Lesson 9
What's Your Body Saying?
Reading Body Language Sales Training Course - Lesson 10
How Are You Doing?
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.