Reading Body Language Sales Training Course

Do you want to know what your client’s body language is telling you? Are you aware of what your body language is communicating to others? Body language is a universal medium of non-verbal communication and aids in reinforcing and adding credibility to what you are saying. Reading non-verbal signals can be even more important when selling in cross-cultural situations. You’ll learn the essential concepts of understanding body language by attending the Reading Body Language Sales training course from PD Training.

This course will help participants to understand body signals and facial expressions, how to use mirroring and matching techniques to build rapport, how to control and alter your body language signals and use them to build an enhanced personality, create better relationships and ultimately get more sales.

This training course is now available in Malaysia and Kuala Lumpur.

This Reading Body Language Sales training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Click on the In-house tab below to generate an instant quote or enroll now into the next public course date.

Learning Outcomes
Course Outline
In-House
Training
  • Learning Outcomes - Reading Body Language Sales Training Course

    After completing this course, participants will have learned to:

    • Apply knowledge of body language to improve communication
    • Understand the impact of space in a conversation
    • Understand the nuances of body language from the face, hands and arms to legs, walking style and posture
    • Use mirroring and matching techniques to build rapport
    • Shake hands with confidence
    • Dress for success
    • Learn to give space
    • Understand facial expressions
    • Understand unconscious body expressions
    • Mirror and lead
    • Monitor posture
    • Dress up
    • Role play
    Duration: 1 day course
    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Reading Body Language Sales Training Course Reviews:

    PD Training Training Courses Reviews:

    Fantastic, Anne was amazing and worked really well with the group. She was even willing to stay back after the session had finished to discuss specific questions and situations.
    Metcash/IGA
    The trainer was excellent. Staff really enjoyed the training session and said they would be happy to participate again in the future.
    Mitsubishi Australia
    Was really pleased to see the effort put into tailoring the course for a group of St John Ambulance personnel. The use of relevant examples certainly captivated the group and enabled them to interact without trying to work out the links between what the presenter said and what they know and understand of their job and its role.
    St John Ambulance
    I have been a training facilitator for many years and Annes energy and enthusiasm was inspiring and I honestly have to say, she is the best trainer I have experienced.
    Metcash/IGA
    Russell my "acct manager" was great, easy to work with and responsive to my needs. it was great having one contact. I also needed to call for IT support with my log on. The team there were very responsive as well. Your pricing is very competitive. We will be using PD Training again. Will talk to Russell as I may have a need for 35 students to attend a course that we may need to alter. Thank you.
    Department of Veteran Affairs
    Thank you, the small group atmosphere and personalised advice was really reassuring and I will definitely advise others to PD Training.
    Children's Protection Society
    I really enjoyed the course, I think that Adrienne is fantastic and would love to do another course with her again!! She was very enthusiastic, so friendly and a lot of fun to learn from.
    Super SA
    It was fantastic to have Jessica come in and train our team. The course was highly appropriate for our support centre and I believe each individual benefited from the training provided. Jessica did a fantastic job of engaging each of the staff members and had each of them contribute to the day. She tailored the training to our specific requirements and worked on the fly where needed to get the most out of our team. Ryan has done a great job to sort through any concerns or initial reservations that I had in regards to training and helped pick the right course for our team. Overall a really great experience and I will be recommending follow up courses to my management team in future.
    Siteminder
    A month later I'm still finding the course very beneficial, as it forced me evaluate many personal aspects of my life. As a result I have identified key goals I want to achieve, and I'm making them happen.
    Sensate Pty Ltd
    The moment the trainer told us he used to have the same problem himself, was the moment I felt at ease straight away. It helped to have someone who could empathise with us. The trainer kept the momentum going, stuck to his timelines (breaks etc.) and covered the content he wanted to.
    Individual Public Class participants
    Will recommend for any supervisor or team leader with in DHL.
    DHL Supply Chain
    I did gain knowledge and have already noticed improvement in my skills, only two days after attending the training.
    Honda Australia Pty Ltd
    Thanks for the Course. It was everything I expected. The venue was great and I will look into more courses with PD Training.
    Australian Red Cross
    Pam made a subject that could have been very boring exciting and interesting to learn. Enjoyed all her stories and created a great rapport with all staff.
    Tafe NSW
    Michaela is a fantastic trainer, she really knows her stuff, delivery was great. Fantastic day can't say enough nice things about the whole experience. Thank you.
    Grampians Community Health
    Karen was great! Energetic, encouraged a laugh and it didn't like a boring training course at all it was educational yet fun!!
    Holcim
    Julie was a wonderful presenter. She was able to tailor the session to address the issues/needs identified during the session for individuals and made it relevant for the group.
    Queensland Parliamentary Service
    This was one of the most productive training sessions that I have done in the last 5 years.
    Sun Engineering Pty Ltd
    Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
    Civil Aviation Safety Authority
    Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
    Cerebral Palsy League of Qld
    Scott was very enthusiastic and kept me interested for the entire session. One of the best training styles I have come across.
    Slattery & Acquroff Stairs
    Very impressed with what I learnt from the day. Scott was awesome & I enjoyed the day so much. Helped me out in so many ways that I am really looking forward to the next session. Have already put some of the skills Scott taught me to work.
    Public Class Participant
    I really appreciated that the trainer Emma was able to flexible in her delivery and cater for the needs of the group and not necessarily sticking to the course format but able to link the current discussions back to the course content and tie it together, Well Done.
    Financial Counsellors Association of Western Australia Inc
    Scott was a brilliant trainer who was able to change his delivery as required to satisfy our requirements.
    Tiger Airways



  • Course Outline - Reading Body Language Sales Training Course

    Download Reading Body Language Sales Training Course Outline

    Foreword:

    During the course, participants learn to understand the nuances of body language so that they can read it expertly, and also alter their own body language to create specific impacts on others. This comprehensive course includes knowledge and skill development in improving communication, understanding gestures, decoding personality types using body language knowledge, and building rapport.

    Reading Body Language Sales Training Course provides participants with all the necessary tools to understand their own and others’ unconscious body expressions to gain an insight into behavior and personality.

    Reading Body Language Sales Training Course - Lesson 1
    Getting Started
    • The Parking Lot
    • Workshop Objectives
    • Action Plans & Evaluations
    Reading Body Language Sales Training Course - Lesson 2
    Mirroring & Leading
    • Creating Relationships
    • Matching and Mirroring
    • Pacing and Leading
    Reading Body Language Sales Training Course - Lesson 3
    Body Language
    • Making the Grade
    • Looking Into Ourselves
    • Debrief
    Reading Body Language Sales Training Course - Lesson 4
    Monitoring Your Posture
    • Looking at Your Posture
    • Working on Your Posture
    Reading Body Language Sales Training Course - Lesson 5
    Give Me Some Space!
    • Space Issues
    • Practice for All
    Reading Body Language Sales Training Course - Lesson 6
    Dressing Up
    • What Should I Wear?
    • Debrief
    Reading Body Language Sales Training Course - Lesson 7
    What's Your Face Saying?
    • Your Face is the Base
    • The Eyes Have It
    Reading Body Language Sales Training Course - Lesson 8
    Shaking Hands
    • Degree of Firmness
    • Dryness of Hands
    • Depth of Grip
    • Duration of Grip
    • Eye Contact
    Reading Body Language Sales Training Course - Lesson 9
    What's Your Body Saying?
    • Speaking with your Hands
    • Getting a Leg Up
    • Tools of the Trade
    Reading Body Language Sales Training Course - Lesson 10
    How Are You Doing?
    • Scenarios
     

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
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    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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