Writing proper business-related documents in today's workplace requires a solid understanding of the fundamentals behind how specific documents should be approached, designed and edited. Written communications in the workplace should be concise, yet thorough and well laid out.
Technology enabled communications (emails and texts) should also be well thought out and designed to get the correct message across, while avoiding any potential misinterpretation.
This newly designed course teaches how to create business documents in the modern workplace, which takes into account the many forms that modern communication can take, and teaches participants how to best align their message with the appropriate documentation and device.
Click on the buttons above to register for a public course or to get a free quote for an inhouse/onsite training event delivered at your preferred location.
Business Writing for the Digital Era training courses are available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.
|Course name||Length||Outline||Next class|
|Active Listening Training - The secret of great communicators!||0.5 day course||View schedule|
|Business Etiquette Training||1.0 day course||View schedule|
|Communication Skills Training||1.0 day course||View schedule|
|Conflict Resolution Training||1.0 day course||View schedule|
|Creative Problem Solving Training||1.0 day course||View schedule|
|Email Etiquette Training||1.0 day course||View schedule|
|Meeting Management||1.0 day course||View schedule|
|Negotiation Training||1.0 day course||View schedule|
|Professional Telephone Skills||1.0 day course||View schedule|
|Public Speaking Training||1.0 day course||View schedule|
|Emotional Intelligence (EQ) for Professionals Training Course||1.0 day course||View schedule|
|Writing Winning Proposals Training||1.0 day course||View schedule|
|Communicating Across Cultures Training||0.5 day course||View schedule|
|Body Language Training||1.0 day course||View schedule|
|Minute-taking Training||1.0 day course||View schedule|
|Managing Difficult Conversations||1.0 day course||View schedule|
|Team Communication||0.5 day course||View schedule|
|Delivering Constructive Criticism Training||1.0 day course||View schedule|
|Business Process Management||2.0 day course||View schedule|
|Business Writing for the Digital Era||1.0 day course||View schedule|
|Business Writing Essentials for the Modern Workplace||1.0 day course||View schedule|
|Dealing With Difficult People in the Workplace||1.0 day course||View schedule|
After completing this course participants will be able to:
"I am always looking for ways to improve how I communicate with colleagues, customers and stake holders. The course has made me re-think structure and content when communicating. Also, very useful to have the appendixes at the back with punctuation and grammar."
National Accreditation Authority for Translators and Interpreters
"I found the course quite helpful with my current duties. It gave me an insight for a better understanding when creating/preparing business emails."
-National Accreditation Authority for Translators and Interpreters
"Course content was extremely relevant and I will benefit immediately. Troy's delivery was engaging, informative and memorable."
"What a great a course, was aligned to our needs and taught us loads on different types of audiences!"
"Overall the course met our needs and Anna did a great job throughout the day."
"I found the information the trainer provided was exceedingly helpful."
"Excellent refresher on good business writing."
"Really enjoyed the mind map I think that is something I will use very regularly."
"Good content and Kate did a really good job of tailoring the information for the group on the way though the course."
"The content of the course was broad but covered items I found very useful. There was also time to ask for any random questions we may have."
"Content of the course reinforced learned skills."
"I found the individual activities really helpful. Then to get individual feedback from Sanet really helped my learning."
"Handy tips and sayings to help remember part of content."
-Western Downs Regional Council
Learn how to write for various audiences and personality types by utilising the unique PD Training personality profiling tools in class. This new course takes into consideration the latest in modern communications platforms and empowers participants to be more effective writers.
Modern communication requires an awareness of multiple audience types and multiple device utilisation to assure the message is clear, concise and not lost between the various platforms available in the modern workplace. PD Training's Business Writing for the Digital Era course is ideal for reviewing the basics and learning the latest in modern writing techniques.
From Texting to Boardroom Paper
Who am I Writing For?
The Blank Page
English Still Matters
Writing within Constraints
Click with Confidence
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.