In this age of technology, email is the preferred and often most efficient form of communication, yet many organizations overlook putting a policy into place regarding the etiquette that should be followed by all staff.
Issues like bullying, sharing jokes and pictures and other inappropriate content should be highlighted with rules put into place about what is and what is not allowed when using internal or external email communication. You and your employees can benefit from learning about standard email etiquette by attending an Email Etiquette training course.
This Email Etiquette training course from PD Training provides participants the skills and techniques necessary for managing emails professionally, and writing emails with clarity and proper structures to avoid misinterpretations and miscommunication among staff and clients.
This exciting training course is available now throughout Malaysia and Kuala Lumpur.
This Email Etiquette training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
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After completing this course participants will:
"The training session went very well and the trainer delivered the session in a very effective way"
TWB Chartered Accountants
Our trainer was great good in engaging the team to talk. I would recommend the course and trainer to others - THANKYOU
A new international workplace survey has found that 63% of Malaysians use email, Internet, or both while at work and most are convinced it makes them more productive.
The survey found that the use of online communications has extended across most of the workforce with only 9% using neither email nor Internet.
The survey highlights the pervasive use of online tools in the workplace and there is little doubt that online technologies have transformed the way business operates. With this growing trend in modern business communication within Malaysia, the explosion of unnecessary and time-wasting emails was one of the biggest sources of complaint. Some 35% of workers said they received high levels of emails that were either time wasting or unnecessary. This evidently points to the volume of emails that are directed to people without a clear purpose.
In an increasingly knowledge-based economy, it is critical that information is widely accessible and able to be utilized effectively in the workplace. It is also vital that organizations develop policies to guide employees on the correct use of online communications. These should cover issues such as privacy, personal use, monitoring, downloading of content, access by third parties and illegal use of the Internet.
Email Etiquette Training Course - Lesson 1
Email Etiquette Training Course - Lesson 2
Introduction to Email Etiquette
Email Etiquette Training Course - Lesson 3
Create Structure for Success
Email Etiquette Training Course - Lesson 4
Rules of Thumb
Email Etiquette Training Course - Lesson 5
Email Etiquette Training Course - Lesson 6
Formatting your Email Message
Email Etiquette Training Course - Lesson 7
Email Etiquette Training Course - Lesson 8
Proofreading Does Pay
Email Etiquette Training Course - Lesson 9
Polishing Your Cybermanners
Email Etiquette Training Course - Lesson 10
Email Etiquette Training Course - Lesson 11
Managing Email Overload
Email Etiquette Training Course - Lesson 12
In-House training benefits:
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
1/2 Price Coaching
We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.
org' ment vt. sounds like augment
1. to make greater;
2. to increase impact
Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.
The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.×