In a global marketplace, the ability to communicate effectively across cultures is a great advantage and a necessity for international employees. If a staff member is able to successfully handle any dealings with colleagues and clients across cultural lines, more business opportunities should occur. Hence, if you want to improve your communication skills when conducting business with individuals from different cultures, it is highly recommended to register in a Communicating Across Cultures training course.
This Communicating Across Cultures training course will teach your staff how to remove cultural barriers to trade, how to deal with difficult individuals, handle cross-cultural situations and increase their effectiveness in our global marketplace.
This Communicating Across Cultures training course from PD Training is available now throughout Malaysia and Kuala Lumpur.
This Communicating Across Cultures training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.
Contact us today for a quote.
In this course participants will:
Successful business strategies don’t always translate when you conduct business abroad. Your negotiating strategies may strike the wrong chord, or your polished business etiquette, which served you well in your own culture, may be interpreted as rude. When you recognize and respect cultural differences, you show you are serious about doing business in a global society.
Course Objective:
You will communicate and conduct business effectively across cultures.
Target Audience:
This course is for individuals who need to communicate clearly and effectively while conducting business in cultures other than their own.
Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities. This course includes a variety of insightful scenarios and case studies involving specific cultures such as Japan, and Indonesia. Specific examples of cultural awareness and sensitivities will be included into course depending on the main nationalities of interest for each client.
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Topic 1
Introduction
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Topic 2
TOPIC A - Recognize Cultural Differences
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Topic 3
TOPIC A - Work in Teams in Other Cultures
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When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
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