Negotiation Training

Negotiation is required everyday when communicating within any business or organization. You negotiate constantly – with colleagues, employees, clients and business partners. Did you know that successful negotiation involves self-awareness, preparation and putting into practice these elements?

This Negotiation Skills training course addresses all three requirements by providing practical negotiation techniques applicable in various situations. To gain proficiency in negotiation requires practice, so the course provides you with tips for competent pre-negotiation planning, and working in pairs or small teams to prepare for situations that require negotiation.

In this Negotiation Skills training course from PD Training, you will learn theories and obtain the opportunity to apply them to different scenarios. This is training tailored for you!

This hands-on Negotiation Skills training course is available now throughout Malaysia, including Kuala Lumpur.

This Negotiation training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Contact us today for a quote or enroll now into the next public course date.

Your Learning Outcomes

By the end of this training session, participants will be able to:

  • Explain the basic types of negotiations
  • Learn the phases of negotiations & gain the skills necessary for successfully negotiating
  • Apply basic negotiating concepts (WATNA, BATNA, WAP & ZOPA)
  • Lay the groundwork for negotiation
  • Identify what information to share & what information to keep to your self
  • Master basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Demonstrate how to reach a consensus & set the terms of agreement
  • Deal with personal attacks & other difficult issues
  • Apply the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

4.6/5

from 52 responses
Download PDF Outline Duration: 1.0 Days
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PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"Was a lot of fun! Not just a training course but interaction was good.''

Metcash/IGA


The course included other ways of reading the different personalities in people and negotiating with the relevant personalities types I found most useful.

-Metcash/IGA

It was great that Suzanne engaged the audience all day without PowerPoint. Suzanne's delivery, knowledge communication and personality shone through and it was a pleasure to learn with such a competent, professional trainer.

-Metcash/IGA


Troy really knew his stuff, and made the training fun and enjoyable. I always dread these things, but I had a great time, and learnt things too!

-Maccaferri Australia


Scott was a great facilitator, I have a short attention span and was expecting to drift off during an all day session, however Scott's style and enthusiasm kept me engaged the whole day!

-Sportscover


Trainer was fantastic. The use of no PowerPoint was fantastic!

-Australian Sports Commission


Andrew was a great, knowledgeable presenter and the course highlighted to me some of the strategies I can implement in the future, instead of avoiding the conversations! Really enjoyed the course. Thank you.

-Australian Sports Commission


I thought the fact that we didn't have to refer to PowerPoint slides was a huge benefit! This was able to engage us in discussion throughout the day. The trainer (Andrew) did a fantastic job of facilitating the session.

-Australian Sports Commission


This was one of the most engaging development sessions I've attended in some time. Thank you for providing a relevant, useful and engaging day.

-Coal Services Pty Ltd


Overall, the course material and presentation was really excellent and very useful. I am really keen to use the information I learnt when communicating with my customer.

-Cisco Systems Australia Pty Limited


It was great to relate the course content with latest physiological research.

-Cisco Systems Australia Pty Limited


Anne was very good and had excellent knowledge on content and real life examples. Would recommend this course for most employees.

-Queensland Rail


Most useful part was the interactive nature of the course along with some great pieces of information that I will use.

-Queensland Rail


The course was delivered in passionate manner. The facilitator Ann, made the course enjoyable and interactive, one of the better courses that I have attended.

-Queensland Rail


I really enjoyed the trainer and atmosphere in which the learning environment was so open and friendly. Thank you for the consideration for my personal needs. Definitely will recommend and hope to attend more courses in the future.

-Meales Concrete Pumping


The trainer (Jack) was an excellent teacher who made the course relevant to our needs. I also liked how we would use challenging questions to help us really think about certain situations and how these skills can be useful for us.

-Gen-I (AAPT)


It was a really great day, cannot speak highly enough of the trainer and her energy/enthusiasm. It made what could have been very dry subject matter a lot more interesting.

-The Sound Alliance


Anne was a fantastic trainer. The training course was small and interactive. A great training course.

-Freshcare Ltd


Great course, trainer made the course. Very interesting and informative. There will be a number of others from my work who will also book for January 2013.

-Wridgways Relocation Services


Good training session. I took away a lot.

-Advantage Retail Management Pty Ltd T/as Lease1
 

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Negotiation Training Now

Gain the confidence you need to resolve a point of difference, or the advantage in the outcome of a discussion, produce an agreement upon courses of action, or bargain for individual or collective advantage. Negotiation is a process which can lead to positive outcomes and develop relationships.

This highly participative learner focused Negotiation Skills Training Course will arm you and your team with winning negotiation skills and tactics so you feel better prepared, more confident and have greater control in the negotiation process.

See the Live Online tab for the course outline for the live online course

Course Outline for Negotiation Training

After completing this course, participants will have learned to:

Topic 1

The Who, When And How Of Negotiation

  • What we mean by negotiation
  • Negotiation Styles
  • Dominant Negotiating Strategies
  • Your Personal Style
  • Reflection

Topic 2

Preparing To Negotiate

  • Know your BATNA
  • The Zone of Possible Agreement (ZOPA)
  • The Importance of Authority
  • Reflection

Topic 3

Becoming A Principled Negotiator

  • Introductions
  • Separate people from the problem
  • Interests vs Positions
  • Mutual Gain – growing the pie
  • Objective criteria
  • Reflection

Topic 4

Bargaining and Closing

  • Distributive and Integrative Bargaining
  • Negotiation Tactics
  • Making Concessions
  • Agreement Finalisation
  • Reflection

Topic 5

Challenges

  • Power in Negotiation
  • Integrity - The Ethics Test
  • Reflection

Topic 6

If We Can’t Meet Can We Still Negotiate?

  • Telephone Negotiation
  • Email Negotiation
  • Reflection

Topic 7

Reflections

  • Create an Action Plan
  • Accountability = Action

4.6/5

from 52 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Negotiation Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

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