In this age of technology, email is the preferred and often most efficient form of communication, yet many organizations overlook putting a policy into place regarding the etiquette that should be followed by all staff.
Issues like bullying, sharing jokes and pictures and other inappropriate content should be highlighted with rules put into place about what is and what is not allowed when using internal or external email communication. You and your employees can benefit from learning about standard email etiquette by attending an Email Etiquette training course.
This Email Etiquette training course from PD Training provides participants the skills and techniques necessary for managing emails professionally, and writing emails with clarity and proper structures to avoid misinterpretations and miscommunication among staff and clients.
This exciting training course is available now throughout Malaysia and Kuala Lumpur.
This Email Etiquette training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
After completing this course participants will:
"The training session went very well and the trainer delivered the session in a very effective way"
TWB Chartered Accountants
Our trainer was great good in engaging the team to talk. I would recommend the course and trainer to others - THANKYOU
Yooralla
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
A new international workplace survey has found that 63% of Malaysians use email, Internet, or both while at work and most are convinced it makes them more productive.
The survey found that the use of online communications has extended across most of the workforce with only 9% using neither email nor Internet.
The survey highlights the pervasive use of online tools in the workplace and there is little doubt that online technologies have transformed the way business operates. With this growing trend in modern business communication within Malaysia, the explosion of unnecessary and time-wasting emails was one of the biggest sources of complaint. Some 35% of workers said they received high levels of emails that were either time wasting or unnecessary. This evidently points to the volume of emails that are directed to people without a clear purpose.
In an increasingly knowledge-based economy, it is critical that information is widely accessible and able to be utilized effectively in the workplace. It is also vital that organizations develop policies to guide employees on the correct use of online communications. These should cover issues such as privacy, personal use, monitoring, downloading of content, access by third parties and illegal use of the Internet.
See the Live Online tab for the course outline for the live online course
After completing this course, participants will have learned to:
Topic 1
Introduction
Topic 2
Introduction to Email Etiquette
Topic 3
Create Structure for Success
Topic 4
Rules of Thumb
Topic 5
Grammar Perfect
Topic 6
Formatting your Email Message
Topic 7
Broadcast Emails
Topic 8
Proofreading Does Pay
Topic 9
Polishing Your Cybermanners
Topic 10
Netiquette Guidelines
Topic 11
Managing Email Overload
Topic 12
Examples
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
We take care of all of the details, so you don’t have to:
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.
Not exactly what you needed? Try other courses in the Business Communication Courses Category
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