Being a good supervisor is determined by how well your employees perform their duties and responsibilities. Your job scope involves, setting clear goals and expectations, coaching and motivating your team, ensuring that your employees’ work gets done correctly in a timely manner, resolving conflicts, controlling costs, making sure that the group is working as a team, and satisfying upper management. In order to meet those expectations and perform your supervisory work effectively, enhancing yours skills by enrolling in a Supervision training course is an excellent idea. So, get your skills up-to-date now!

This Supervision Training course from PD Training helps individuals in supervisory roles to improve and refine their skills, confidence and general management abilities. This course can also prepare them to face unexpected changes in the organization.

This dynamic training course is available now throughout Kuala Lumpur and Malaysia.

This Supervising Others training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Contact us today for a quote or enroll now into the next public course date.

Your Learning Outcomes
Supervision Training Course

By the end of this course, participants will be able to:

  • Set clear expectations for team members
  • Set S.M.A.R.T. goals for team members that motivate & inspire dedication
  • Effectively assign work that has been set according to each employee & situation
  • Master techniques to delegate effectively & confidently
  • Develop approaches to conducting formal feedback sessions
  • Provide informal, constructive feedback
  • Develop priorities & time management strategies as a team leader
  • Establish conflict resolution strategies
Duration: 1.0 day course



Reviews

Supervision Training Course Reviews:

FCAWA logo
I really appreciated that the trainer Emma was able to flexible in her delivery and cater for the needs of the group and not necessarily sticking to the course format but able to link the current discussions back to the course content and tie it together, Well Done.
-Financial Counsellors Association of Western Australia Inc.

Thermal Mark Transport Refrigeration logo
Thank you to Anne and PD Training for providing us with "Supervising Others" training. Our Service Manager found the course to be very useful and helpful. He is very motivated and keen to put his new found knowledge into practice. Anne's training style was engaging and she adapted the course to our working environment quite well. PD Training will be our first point of call for future staff development training.
-Thermal Mark Transport Refrigeration Pty Ltd

Connexa logo
I was very impressed with all aspects of the course provided. The Company PD Training were the perfect partner for us to deliver the training that was required. The trainer Julie was a pleasure to work with, and her approach / method of delivery was a breath of fresh air. Too many Training companies deliver straight from the book. However, Julie used her own extensive knowledge of the subject and tailored the course in her own way to suit the students. I was very impressed and will definitely look forward to working with PD Training again in the future. My team all expressed how pleased they were in regards to the course content and new ideas and approaches the course had made them think about implementing at work. Thank you Julie, and thank you PD Training.
-Connexa

Nowra Chemical Manufacturers logo
Trainer was very engaging and facilitated conversation and group discussions. content was exactly what we were looking for. Well done and thanks for a great day.
-Nowra Chemical Manufacturers

Johnson Health Tech logo
I found my trainer Karen absolutely fantastic. She was a captivating presenter with interesting content. I left the course feeling confident and well informed. I would gladly do another course with your company in the future.
-Johnson Health Tech Australia

Community Mutual logo
I found the course was filled with lots of useful information and tips and ideas on how to handle certain situations. The trainer was friendly and answered all my questions.
-Community Mutual Ltd

Life Without Barriers logo
The training was fantastic! Derrick was engaging from start to finish, and challenged our knowledge and understanding.
-Life Without Barriers

Perth Airport logo
Very informative and relevant to the job we do.
-Perth Airport

Allpro Electrical logo
It was a great learning experience and very comfortable environment. Teacher had our attention from the start to the end.
-Allpro Electrical Services

Grampians Community Health logo
It was a fantastic course, very informative and interesting, with a good facilitator.
-Grampians Community Health

GHorizons Family Services logo
I felt incredibly valued in the training; Kim I felt you made a genuine effort to understand my role, industry & current challenges. I was amazed how you tailored the leanings of the day for each of us as individuals. I took away heaps - Thank you!
-Horizons Family Services

Honda MPE logo
Great course. Highly recommended!
-Honda MPE
 



Course Outline
Supervision Training Course

Download Supervising Others Training Course Outline

Foreword:

All too often great team members are promoted to a supervisory role without consideration that supervising is a completely different skill set to that which made them stand out as part of the team. One of the hardest moves to accomplish is the transition from being a team member to that of a team leader or supervisor. Someone in a supervisory role is no longer on equal terms with their peers and have to earn their respect, show authority and leadership, often having to make unpopular decisions.

This Supervision Training Program will help supervisors become more efficient and proficient at delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, and resolving conflict. People in supervisory roles will improve their skills, confidence and general management abilities. This supervision training will benefit new supervisors and anyone that wants to improve their skills in supervising others ensuring productivity and team cohesion.

This supervision training covers all the important requirements of a supervisor. Through exercises, case studies, practical examples and clear guidelines you will develop the necessary skills and knowledge to achieve results through the effective supervision of staff.

Supervision Training Course - Lesson 1
You as the Supervisor
  • Competencies of a Winning Supervisor
  • What to Do If You’ve Been Promoted from within the Team
  • Reflection
Supervision Training Course - Lesson 2
Communicating to your Team
  • LDP Review – Communication Evolution Tool
  • Adjusting your style for a better approach
  • Reflection
Supervision Training Course - Lesson 3
Set the Expectations
  • Vision
  • How Does Your Team Fit into the Bigger Picture
  • Define the Requirements
  • Set the Expectations with SMART’ER Goals
  • The SMART’ER Way
  • Reflection
Supervision Training Course - Lesson 4
Successful Delegation
  • 10 Rules for Successful Delegation
  • Degrees of Delegation
  • Troubleshooting Delegation
  • Reflection
Supervision Training Course - Lesson 5
Art of Feedback
  • Types of Feedback
  • 3 Stages to Receiving Feedback
  • 5 Top Tips to prepare yourself to provide feedback
  • Feedback Delivery Tools
  • Difficult Feedback
  • Seeking Feedback
Supervision Training Course - Lesson 6
Managing your Time
  • The 80/20 Rule
  • Prioritising with the Urgent-Important Matrix
  • Block Out times around your Energy Cycle
Supervision Training Course - Lesson 7
Managing Conflict
  • Tuckman and Jensen four phase model
  • Team Development Stages
  • Using a Conflict Resolution Process
  • Alternate techniques
  • Maintaining Fairness
  • Seeking Help from Within the Team
  • Seeking Help from Outside the Team
Supervision Training Course - Lesson 8
Reflections
  • Create an Action Plan
  • Accountability = Action

In-House Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Supervision Training Course

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Live online interactive session with an expert trainer

Questions:

Live Online Money

MYR100 Discount!

Every Live Online Class Booking Entitles
you to a MYR100 discount on an
in-person public class.
(Discount valid for 18-months)

Instructor Led

Looking for a full-day course in a physical room? Check the calendars in Aus and NZ

No classes scheduled at the moment. Please call PD Training at 1 6299 1479 to discuss your training requirements.

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Not exactly what you needed? Try other courses in the Management and Supervision Courses Category


Supervising Others Training
4.50 out of 5 from 4 responses
 
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