Supervision Training Course

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Being a good supervisor is determined by how well your employees perform their duties and responsibilities. Your job scope involves, setting clear goals and expectations, coaching and motivating your team, ensuring that your employees’ work gets done correctly in a timely manner, resolving conflicts, controlling costs, making sure that the group is working as a team, and satisfying upper management. In order to meet those expectations and perform your supervisory work effectively, enhancing yours skills by enrolling in a Supervision training course is an excellent idea. So, get your skills up-to-date now!

This Supervision Training course from PD Training helps individuals in supervisory roles to improve and refine their skills, confidence and general management abilities. This course can also prepare them to face unexpected changes in the organization.

This dynamic training course is available now throughout Kuala Lumpur and Malaysia.

This Supervising Others training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Contact us today for a quote or enroll now into the next public course date.

Learning Outcomes
Course Outline
  • Learning Outcomes - Supervision Training Course

    By the end of this course, participants will be able to:

    • Set clear expectations for team members
    • Set S.M.A.R.T. goals for team members that motivate & inspire dedication
    • Effectively assign work that has been set according to each employee & situation
    • Master techniques to delegate effectively & confidently
    • Develop approaches to conducting formal feedback sessions
    • Provide informal, constructive feedback
    • Develop priorities & time management strategies as a team leader
    • Establish conflict resolution strategies
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience


    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.


    Supervision Training Course Reviews:

    FCAWA logo
    I really appreciated that the trainer Emma was able to flexible in her delivery and cater for the needs of the group and not necessarily sticking to the course format but able to link the current discussions back to the course content and tie it together, Well Done.
    -Financial Counsellors Association of Western Australia Inc.

    Thermal Mark Transport Refrigeration logo
    Thank you to Anne and PD Training for providing us with "Supervising Others" training. Our Service Manager found the course to be very useful and helpful. He is very motivated and keen to put his new found knowledge into practice. Anne's training style was engaging and she adapted the course to our working environment quite well. PD Training will be our first point of call for future staff development training.
    -Thermal Mark Transport Refrigeration Pty Ltd

    Connexa logo
    I was very impressed with all aspects of the course provided. The Company PD Training were the perfect partner for us to deliver the training that was required. The trainer Julie was a pleasure to work with, and her approach / method of delivery was a breath of fresh air. Too many Training companies deliver straight from the book. However, Julie used her own extensive knowledge of the subject and tailored the course in her own way to suit the students. I was very impressed and will definitely look forward to working with PD Training again in the future. My team all expressed how pleased they were in regards to the course content and new ideas and approaches the course had made them think about implementing at work. Thank you Julie, and thank you PD Training.

    Nowra Chemical Manufacturers logo
    Trainer was very engaging and facilitated conversation and group discussions. content was exactly what we were looking for. Well done and thanks for a great day.
    -Nowra Chemical Manufacturers

    Johnson Health Tech logo
    I found my trainer Karen absolutely fantastic. She was a captivating presenter with interesting content. I left the course feeling confident and well informed. I would gladly do another course with your company in the future.
    -Johnson Health Tech Australia

    Community Mutual logo
    I found the course was filled with lots of useful information and tips and ideas on how to handle certain situations. The trainer was friendly and answered all my questions.
    -Community Mutual Ltd

    Life Without Barriers logo
    The training was fantastic! Derrick was engaging from start to finish, and challenged our knowledge and understanding.
    -Life Without Barriers

    Perth Airport logo
    Very informative and relevant to the job we do.
    -Perth Airport

    Allpro Electrical logo
    It was a great learning experience and very comfortable environment. Teacher had our attention from the start to the end.
    -Allpro Electrical Services

    Grampians Community Health logo
    It was a fantastic course, very informative and interesting, with a good facilitator.
    -Grampians Community Health

    GHorizons Family Services logo
    I felt incredibly valued in the training; Kim I felt you made a genuine effort to understand my role, industry & current challenges. I was amazed how you tailored the leanings of the day for each of us as individuals. I took away heaps - Thank you!
    -Horizons Family Services

    Honda MPE logo
    Great course. Highly recommended!
    -Honda MPE

  • Course Outline - Supervision Training Course

    Download Supervision Training Course Outline


    All too often great team members are promoted to a supervisory role without consideration that supervising is a completely different skill set to that which made them stand out as part of the team. One of the hardest moves to accomplish is the transition from being a team member to that of a team leader or supervisor. Someone in a supervisory role is no longer on equal terms with their peers and have to earn their respect, show authority and leadership, often having to make unpopular decisions.

    This Supervision Training Program will help supervisors become more efficient and proficient at delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, and resolving conflict. People in supervisory roles will improve their skills, confidence and general management abilities. This supervision training will benefit new supervisors and anyone that wants to improve their skills in supervising others ensuring productivity and team cohesion.

    This supervision training covers all the important requirements of a supervisor. Through exercises, case studies, practical examples and clear guidelines you will develop the necessary skills and knowledge to achieve results through the effective supervision of staff.

    Supervision Training Course - Lesson 1
    You as the Supervisor
    • Competencies of a Winning Supervisor
    • What to Do If You’ve Been Promoted from within the Team
    • Reflection
    Supervision Training Course - Lesson 2
    Communicating to your Team
    • LDP Review – Communication Evolution Tool
    • Adjusting your style for a better approach
    • Reflection
    Supervision Training Course - Lesson 3
    Set the Expectations
    • Vision
    • How Does Your Team Fit into the Bigger Picture
    • Define the Requirements
    • Set the Expectations with SMART’ER Goals
    • The SMART’ER Way
    • Reflection
    Supervision Training Course - Lesson 4
    Successful Delegation
    • 10 Rules for Successful Delegation
    • Degrees of Delegation
    • Troubleshooting Delegation
    • Reflection
    Supervision Training Course - Lesson 5
    Art of Feedback
    • Types of Feedback
    • 3 Stages to Receiving Feedback
    • 5 Top Tips to prepare yourself to provide feedback
    • Feedback Delivery Tools
    • Difficult Feedback
    • Seeking Feedback
    Supervision Training Course - Lesson 6
    Managing your Time
    • The 80/20 Rule
    • Prioritising with the Urgent-Important Matrix
    • Block Out times around your Energy Cycle
    Supervision Training Course - Lesson 7
    Managing Conflict
    • Tuckman and Jensen four phase model
    • Team Development Stages
    • Using a Conflict Resolution Process
    • Alternate techniques
    • Maintaining Fairness
    • Seeking Help from Within the Team
    • Seeking Help from Outside the Team
    Supervision Training Course - Lesson 8
    • Create an Action Plan
    • Accountability = Action

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
Not exactly what you needed? Try other courses in the Management and Supervision Courses Category

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The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

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