|Active Listening Training Course||0.5 day course|
|Anger Management Training Course||1 day course|
|Assertiveness & Self Confidence Training Course||1 day course|
|Body Language Training Course||1 day course|
|Communication Skills Training Course||1 day course|
|Creative Problem Solving Training Course||1 day course|
|Dealing With Difficult People in the Workplace||1 day course|
|Developing Creativity Course||1 day course|
|Emotional Intelligence (EQ) for Professionals Training Course||1 day course|
|Goal Setting and Managing for Outcomes Training Course||1 day course|
|Influence and Persuasion at Work Training Course||0.5 day course|
|Job Search Application and Interview Skills||1 day course|
|Organisational Skills Training Course||1 day course|
|Public Speaking Training Course||1 day course|
|Stress Management Training Course||1 day course|
|Work-Life Balance Training Course||1 day course|
After completing this course, participants will have learned to:
During the training course, participants learn how to approach difficult people, understand and influence them so that a successful resolution can be achieved without negativity and damage.
The course includes training in recognizing attitudes and actions that impact others, using effective techniques to deal with difficult people, using tools to deal with anger, developing coping strategies, understanding motives and behaviors, and more.
Dealing With Difficult People in the Workplace - Lesson 1
The Three Ds
Dealing With Difficult People in the Workplace - Lesson 2
It all starts with me
Dealing With Difficult People in the Workplace - Lesson 3
Communication is Key
Dealing With Difficult People in the Workplace - Lesson 4
Dealing with Particular Behaviours
Dealing With Difficult People in the Workplace - Lesson 5
Reasonable and Unreasonable Managers
Dealing With Difficult People in the Workplace - Lesson 6
Dealing With Difficult People in the Workplace - Lesson 7
In-House training benefits:
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
1/2 Price Coaching
We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.
org' ment vt. sounds like augment
1. to make greater;
2. to increase impact
Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.
The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.×