Masterful Facilitation Skills Training

The Masterful Facilitation Skills course is comprised of several key modules taken from various other PD Training courses, including Train the Trainer, Facilitation Skills and Leadership Development.

Participants will gain experience in preparation, understanding the various types of facilitation, the three pillars of learning, adult learning types and learning preferences.

Key skills include planning and structuring the presentation, the introduction of various types of communication skills including para-verbal, body language, creating rapport and asking good questions.

This dynamic training course is available now throughout Malaysia, including Kuala Lumpur.

This Masterful Facilitation Skills Training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Contact us today for a quote.

Masterful Facilitation Skills Training
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Learning Outcomes
Course Outline
In-House
Training
  • Learning Outcomes - Masterful Facilitation Skills Training

    Learning Outcomes – Masterful Facilitation Skills Training Course

    After completing this course participants will be able to:

    • Prepare a training course targeted for adult learners
    • Understand the role and purpose of facilitating
    • Understand the qualities of effective facilitation
    • Plan the delivery of a course by ensuring that all the key elements of effective training are present
    • Understand and recognise individual learning preferences
    • Develop techniques to overcome barriers to learning
    • Master powerful & effective verbal & non-verbal communication techniques to communicate one's message effectively
    • Learn how to effectively utilise pitch, tone, and speed
    • Learn to use and read body language appropriately
    • Gain valuable insights by asking quality open-ended questions
    • Understand how to exercise control when facilitating and how to deal with challenges
    • Gain techniques for providing encouragement and coaching during the training process
    • Learn different tricks to add diversity & interest to engage the audience
    • Influence with passion and empower others to act by using rapport building techniques
    • Select the most suitable delivery method based on the audience, the environment & the message being delivered by using different methods and media during the lesson
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience

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    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.

    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Masterful Facilitation Skills Training Reviews:

    PD Training Training Courses Reviews:

    Fantastic, Anne was amazing and worked really well with the group. She was even willing to stay back after the session had finished to discuss specific questions and situations.
    Metcash/IGA
    The trainer was excellent. Staff really enjoyed the training session and said they would be happy to participate again in the future.
    Mitsubishi Australia
    Was really pleased to see the effort put into tailoring the course for a group of St John Ambulance personnel. The use of relevant examples certainly captivated the group and enabled them to interact without trying to work out the links between what the presenter said and what they know and understand of their job and its role.
    St John Ambulance
    I have been a training facilitator for many years and Annes energy and enthusiasm was inspiring and I honestly have to say, she is the best trainer I have experienced.
    Metcash/IGA
    Russell my "acct manager" was great, easy to work with and responsive to my needs. it was great having one contact. I also needed to call for IT support with my log on. The team there were very responsive as well. Your pricing is very competitive. We will be using PD Training again. Will talk to Russell as I may have a need for 35 students to attend a course that we may need to alter. Thank you.
    Department of Veteran Affairs
    Thank you, the small group atmosphere and personalised advice was really reassuring and I will definitely advise others to PD Training.
    Children's Protection Society
    I really enjoyed the course, I think that Adrienne is fantastic and would love to do another course with her again!! She was very enthusiastic, so friendly and a lot of fun to learn from.
    Super SA
    It was fantastic to have Jessica come in and train our team. The course was highly appropriate for our support centre and I believe each individual benefited from the training provided. Jessica did a fantastic job of engaging each of the staff members and had each of them contribute to the day. She tailored the training to our specific requirements and worked on the fly where needed to get the most out of our team. Ryan has done a great job to sort through any concerns or initial reservations that I had in regards to training and helped pick the right course for our team. Overall a really great experience and I will be recommending follow up courses to my management team in future.
    Siteminder
    A month later I'm still finding the course very beneficial, as it forced me evaluate many personal aspects of my life. As a result I have identified key goals I want to achieve, and I'm making them happen.
    Sensate Pty Ltd
    The moment the trainer told us he used to have the same problem himself, was the moment I felt at ease straight away. It helped to have someone who could empathise with us. The trainer kept the momentum going, stuck to his timelines (breaks etc.) and covered the content he wanted to.
    Individual Public Class participants
    Will recommend for any supervisor or team leader with in DHL.
    DHL Supply Chain
    I did gain knowledge and have already noticed improvement in my skills, only two days after attending the training.
    Honda Australia Pty Ltd
    Thanks for the Course. It was everything I expected. The venue was great and I will look into more courses with PD Training.
    Australian Red Cross
    Pam made a subject that could have been very boring exciting and interesting to learn. Enjoyed all her stories and created a great rapport with all staff.
    Tafe NSW
    Michaela is a fantastic trainer, she really knows her stuff, delivery was great. Fantastic day can't say enough nice things about the whole experience. Thank you.
    Grampians Community Health
    Karen was great! Energetic, encouraged a laugh and it didn't like a boring training course at all it was educational yet fun!!
    Holcim
    Julie was a wonderful presenter. She was able to tailor the session to address the issues/needs identified during the session for individuals and made it relevant for the group.
    Queensland Parliamentary Service
    This was one of the most productive training sessions that I have done in the last 5 years.
    Sun Engineering Pty Ltd
    Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
    Civil Aviation Safety Authority
    Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
    Cerebral Palsy League of Qld
    Scott was very enthusiastic and kept me interested for the entire session. One of the best training styles I have come across.
    Slattery & Acquroff Stairs
    Very impressed with what I learnt from the day. Scott was awesome & I enjoyed the day so much. Helped me out in so many ways that I am really looking forward to the next session. Have already put some of the skills Scott taught me to work.
    Public Class Participant
    I really appreciated that the trainer Emma was able to flexible in her delivery and cater for the needs of the group and not necessarily sticking to the course format but able to link the current discussions back to the course content and tie it together, Well Done.
    Financial Counsellors Association of Western Australia Inc
    Scott was a brilliant trainer who was able to change his delivery as required to satisfy our requirements.
    Tiger Airways



  • Course Outline - Masterful Facilitation Skills Training

    Download Masterful Facilitation Skills Training Outline

    Foreword:

    The Masterful Facilitation Skills course provides different strategies and techniques that will help participants to become a highly effective facilitator. During this course, participants will learn the fundamentals of facilitation, role and purpose of the facilitator, including the proper use of verbal and non-verbal communication and more.

     

    Masterful Facilitation Skills Training - Lesson 1
    Getting Started
    • Welcome
    • Workshop Objectives
    • Expectations
    • Getting Off on the Right Foot
    • Ground Rules
    • Characteristics of a Facilitative Trainer
    • Reflection
    Masterful Facilitation Skills Training - Lesson 2
    Understanding Facilitation (the peaceful warrior from facilitation skills
    • The Role and Purpose of Facilitating
    • The Limits of Facilitation
    • Qualities of Effective Facilitation
    Masterful Facilitation Skills Training - Lesson 3
    The Fundamentals of Training and Facilitation
    • Effective Workplace Training
      • Three Pillars of Learning
    • Identifying Participants’ Needs
    • Accelerated Learning
    • Adult Learning Principles
    • Instructional Methods
    • Reflection
    Masterful Facilitation Skills Training - Lesson 4
    Learning Preferences
    • One Learning Preference Doesn’t Fit All
    • Understanding VARK
    • What’s my Learning Preference
    • Learning Strategies
    • Reflection
    Masterful Facilitation Skills Training - Lesson 5
    How to Plan and Structure your Training
    • Organising the Content
    • How to Develop a Session Plan
    • Determine Objectives
    • Content Criteria
    • Reflection
    Masterful Facilitation Skills Training - Lesson 6
    Verbal Communication Skills
    • Para-Verbal Communication Skills
      • Rhythm
        • Speaking Pauses
      • Speed
      • Volume
      • Pitch
    • Reflection
    Masterful Facilitation Skills Training - Lesson 7
    Non-Verbal Communication Skills
    • Understanding Body Language?
    • How to Read Body Language
    • How to Project Positive Body Language
    • Reflection
    Masterful Facilitation Skills Training - Lesson 8
    Influencing Skills (From leadership Manual
    • by Building Rapport
    • Bridging the Gap
      • Watching and Listening
      • Ten Steps to Effective Listening
      • Matching and Mirroring
      • Pacing and Leading
      • Putting it all Together
    • Reflection
    Masterful Facilitation Skills Training - Lesson 9
    Asking Good Questions
    • Questioning Techniques
    • Questioning Styles
    • Reflection
    Masterful Facilitation Skills Training - Lesson 10
    Choosing Activities
    • Types of Activities
    • Choosing the Right Activities
    • Reflection
    Masterful Facilitation Skills Training - Lesson 11
    Delivery Tips and Tricks to engage the Group
    • Build Presentation Mechanics
    • Training Aids
    • Visual Aids
      • Using PowerPoint Effectively
      • Using Whiteboards
      • Using Flip Charts
      • Using Video
    • Kinaesthetically
      • Use Props
      • Use Music
    • Delivery Tips:
    • Reflection
    Masterful Facilitation Skills Training - Lesson 12
    Providing Encouragement People Management Strategies
    • Encouraging Participation
    • 8 Tough Personas in a Group Training
    • Lead by Example
    • Handling Challenging Situations and Interruptions
    • Reflection
    Masterful Facilitation Skills Training - Lesson 13
    Reflections
    • Create an Action Plan
    • Accountability = Action

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
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