Let’s face it, there are just some conversations that you don’t want to have. There are some people you simply don’t want to talk to, but what happens when we don’t have these conversations?
Crucial Conversations take place every day, in every workplace and every home. You know those conversations where there are high stakes, real differences of opinion and strong emotions.
The difference between average and great workplace performance lies in how people handle those difficult conversations. At the heart of all workplace issues are conversations that are either not being handled or not being handled well.
Through having Crucial Conversations, you learn to see issues through the lens of others, make it safe to have dialogue on important issues, work more effectively as a committed team member, and problem-solve in ways that reduce barriers.
In this one day course, you will be better able to resolve disagreements, hold others accountable, make better decisions and take more committed actions.
At the end of this course, participants will be able to:
"The training was paced to the abilities of the participants, and responded to our needs."
Department of Education & Communities
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
Crucial Conversations take place every day, in every workplace and every home. You know those conversations where there are high stakes, real differences of opinion and strong emotions.
The difference between average and great workplace performance lies in how people handle those difficult conversations. At the heart of all workplace issues are conversations that are either not being handled or not being handled well.
After completing this course, participants will have learned to:
Topic 1
What is a Crucial Conversation
Topic 2
My Communication Style
Topic 3
Preparing and Conducting Crucial Conversations
Topic 4
Strategies for Crucial Conversations
Topic 5
Putting it into Practice
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
We take care of all of the details, so you don’t have to:
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.
Not exactly what you needed? Try other courses in the Human Resources Courses Category
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