An Executive Assistant or Personal Assistant is one of the most important employees in a company. An Executive Assistant or Personal Assistant plays a big role in an organization as he or she is the very primary point of contact for internal, external clients and business partners.
He or she performs a wide array of jobs each work day such as following-up communications and schedules, managing meetings and recording important matters. Therefore, the Executive Assistant or Personal Assistant can enhance their personality and job skills through enrolling in the Foundation Skills for Elite PA's and Executive Assistants training course from PD Training.
This Foundation Skills for Elite PA's and Executive Assistants training course enables an Executive Assistant or Personal Assistant to upgrade their skills continuously in order to cope with the most up-to-date technologies, management systems, and improve professional communication skills to converse effectively with all levels of staff. This course presents techniques to become more organized, efficient and well-planned.
This practical training course provides techniques you can really use! We look forward to welcoming you to a class in Malaysia and Kuala Lumpur.
This Foundation Skills for Elite PA's and Executive Assistants training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
Course name | Length | Outline | Next class |
---|---|---|---|
Business Etiquette Training | 1.0 day course | View schedule | |
Meeting Management | 1.0 day course | View schedule | |
Personal Productivity Training | 1.0 day course | View schedule | |
Professional Telephone Skills | 1.0 day course | View schedule | |
Time Management Training | 1.0 day course | View schedule | |
Foundation Skills for Elite PA's and Executive Assistants | 1.0 day course | View schedule | |
Foundation Skills for New HR Officers | 1.0 day course | View schedule | |
Minute-taking Training | 1.0 day course | View schedule | |
Computer Basics Foundation Training | 1.0 day course | View schedule | |
Advanced Skills for Elite PA's and Executive Assistants | 1.0 day course | View schedule |
Jess was fantastic, she made us all feel welcomed and we all learned loads. Couldn't have asked for a better trainer or a group of people to do the course with.
-Lend Lease
In this Foundation Skills for Elite PA's and Executive Assistants Training Course you will learn the skills to help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.
The practical skills and techniques you will learn in this course will help you support your manager, and present 'your team of two’ as a professional, confidence-inspiring team.
Advanced Skills for Elite PA's and Executive Assistants Training Course
See the Live Online tab for the course outline for the live online course
Topic 1
The Effective PA
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Topic 2
Your winning style and how best to communicate with your Manager
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Topic 3
Set up for Success
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Topic 4
Working in Sync
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Topic 5
Time Management
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Topic 6
Prioritisation to keep you on Track
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Topic 7
Meetings to run without a Hitch! |
Topic 8
Reflections
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When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
Download Live Online Course Outline (PDF)
Topic 1
Set up for Success
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Topic 2
Working in Sync
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Topic 3
Time Management
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Topic 4
Prioritisation to Keep You on Track
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To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
Foundation Skills for Executive
Assistants Training Course - Lesson 1
Getting Organised (Part 1)
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Foundation Skills for Executive
Assistants Training Course - Lesson 2
Getting Organised (Part 2)
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Foundation Skills for Executive
Assistants Training Course - Lesson 3
Managing Time
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Foundation Skills for Executive
Assistants Training Course - Lesson 4
Getting it all Done on Time
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Foundation Skills for Executive
Assistants Training Course - Lesson 5
Special Tasks
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Foundation Skills for Executive
Assistants Training Course - Lesson 6
Verbal Communication skills
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Foundation Skills for Executive
Assistants Training Course - Lesson 7
Non-Verbal Communication skills
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Foundation Skills for Executive
Assistants Training Course - Lesson 8
Empowering Yourself
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Foundation Skills for Executive
Assistants Training Course - Lesson 9
The Team of Two
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Foundation Skills for Executive
Assistants Training Course - Lesson 10
Taking Care of Yourself
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