Microsoft Outlook 2010 Introduction Training Course

This course introduces the power and flexibility of Microsoft Outlook 2010. We'll introduce the concept of Outlook Today, adding senders to Blocked Senders or the Safe Senders lists, and how to set up and use Search folders.

These high-energy, engaging training courses are being scheduled now in Kuala Lumpur and Malaysia.

This Outlook 2010 Introduction training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Contact us today for a quote.

Microsoft Outlook 2010 Introduction Training Course
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Learning Outcomes
Course Outline
In-House
Training
  • Learning Outcomes - Microsoft Outlook 2010 Introduction Training Course

    • Identify elements of the Outlook window
    • Use the Navigation pane, Reading pane, and To-Do Bar
    • Access folders from Outlook Today
    • Customize Outlook Today
    • Create, format and send messages
    • Check a message's spelling
    • Reply to and forward messages
    • Delete and restore messages
    • Send and forward attachments
    • Compress large attachments
    • Preview and save attachments
    • Define delivery options
    • Flag an email message
    • Use delivery and read receipts
    • Add senders to Blocked Senders or Safe Senders lists
    • Mark a message as not junk
    • Set up and use a Search folder
    • Add and modify Contacts
    • Create, edit and delete Tasks
    • Add, delete, modify and restore Appointments
    • Add, delete and modify Meetings
    Duration: 1 day course
    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Microsoft Outlook 2010 Introduction Training Course Reviews:


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    Microsoft Applications Training Courses Reviews:

    Excel 2010 Intermediate

    Philip our Trainer was excellent and extremely helpful and had a lovely manner in which to teach.
    Charlie Bears Australia Pty Ltd

    This was one of the most productive training sessions that I have done in the last 5 years Good content, delivered very well.
    Sun Engineering (Qld) Pty Ltd

    I felt the trainer as very informative and knowledgeable and delivered the session well, I enjoyed the session and gained some well needed knowledge.
    Sun Engineering (Qld) Pty Ltd

    Excel 2010 Introduction

    Appreciated Robbie's ability to involve all participants thru program whilst playing catch-up with those that did not immediately relate to issue.
    Liquor Legends

    MS Excel 2010 Advanced

    Jo Smith was a fantastic trainer. It was a good concept to train just with the staff from our company as there wasn't time wasted trying to accommodate other people/company requirements.
    Fujitsu Australia

    FANTASTIC! I have already recommended you guys to 3 friends who are looking at doing some courses soon!!
    Presence of IT

    Robby was Brilliant! I learnt heaps of new tricks and will definitely be back for another advanced excel course. Thanks again Robby for all your hard work yesterday. I found Pete an excellent trainer with plenty of patience and willingness to share his knowledge. Thank you Pete!
    Mater

    I enjoyed the course and found my attendance to be beneficial.
    ERM Power

    Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
    Civil Aviation Safety Authority

    Robby was a great trainer. I left the course with a lot of great information and I look forward to coming back!
    Cerebral Palsy League of Qld

    The course and service from PD Training was fantastic. I learnt new skills which will be invaluable for my new career. Robby was a fantastic trainer. He kept the course fun and interactive, and was extremely accommodating, if we had further questions. Looking forward to undertaking the Advanced Course.
    Cerebral Palsy League of Qld

    Excel 2010 Advanced

    Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
    Cerebral Palsy League of Qld

    I had a chat to two of the participants from yesterday's Excel training. We didn't discuss the specific questions listed in your survey, but they both said the training was excellent and they definitely gained valuable knowledge from it. They said their trainer (Peter) was an excellent trainer.
    Mater

    The Trainer was excellent - Enthusiastic and knowledgeable and made the training session fun!
    Fujitsu Australia

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    Denise was a fantastic trainer and I thoroughly enjoyed my training
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    Kangan Library and Learning Centre

    Philip was a great trainer, very personable and involved.
    Kangan Library and Learning Centre

    Our instructor Phillip was fantastic. He called before the course to get a good understanding of our requirements. On the day he asked the group what their aims were for the training and ensured all these aspects were covered. He managed to make what many of us assumed was a "dry" training day interesting and very practical. It was excellent.
    Kangan Library and Learning Centre

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    Queensland Rail

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  • Course Outline - Microsoft Outlook 2010 Introduction Training Course

    Download Microsoft Outlook 2010 Introduction Training Course Outline

    Foreword:

    This Outlook 2010 Introduction training course running in Kuala Lumpur and Malaysia wide, is rated 5.0/5.0 in overall quality by ProCert Labs, covers the basic functions and features of Outlook 2010. Participants will learn how to read, create, send, and forward e-mail messages.

    Participants will then learn how to manage messages and attachments, configure message options, and use search folders. Participants will also learn how to manage contacts, use the People Pane, work with tasks, create appointments, and schedule meetings.

    This course will help participants prepare for the Microsoft Office Specialist exam for Outlook 2010 (exam 77-884). For comprehensive certification training, participants should complete the Introduction, Intermediate, and Advanced courses for Outlook 2010.

    Microsoft Outlook 2010 Introduction Training Course - Lesson 1
    Getting started
    • The program window
    • Outlook Today
    • Getting help
    Microsoft Outlook 2010 Introduction Training Course - Lesson 2
    E-mail
    • Reading messages
    • Creating and sending messages
    • Working with messages
    • Handling attachments
    Microsoft Outlook 2010 Introduction Training Course - Lesson 3
    E-mail management
    • Setting message options
    • Managing junk e-mail
    • Using Search folders
    • Printing messages and attachments
    Microsoft Outlook 2010 Introduction Training Course - Lesson 4
    Contacts
    • Working with contacts
    • Using contact groups
    • Using the People Pane
    Microsoft Outlook 2010 Introduction Training Course - Lesson 5
    Tasks
    • Working with tasks
    • Managing tasks
    Microsoft Outlook 2010 Introduction Training Course - Lesson 6
    Appointments and events
    • Creating and sending appointments
    • Modifying appointments
    • Working with events
    • Using Calendar views
    Microsoft Outlook 2010 Introduction Training Course - Lesson 7
    Meeting requests and responses
    • Scheduling meetings
    • Managing meetings

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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